“Staffs were friendly, courteous and well informed. Went there to purchase new updated cellular for granddaughter because her old phone was not working serviceable (technical problems). Wanted to upgrade my cellular but not completely sold to the idea and products expensive. Wanted a new battery for my phone but was informed they do not carry sell batteries. Sad to hear that!”
“My dvr was not working and I called customer service. They determined that I would need to exchange my device with a new one. They informed the Spectrum store that I would be coming to exchange my old device with a new one. The process was fairly quick and easy. I didn't get the name of the gentleman who helped me but he was very helpful and professional.”
“Elyssa was and is great . She got me discounts reorganized my bill without me asking to give me a discount monthly of $65 dollars a month which will be almost $800 a year I'm so grateful . She also gave me more data and free apple care and discount on my Hulu account or Disney bundle. Graciously reorganize my bill multiple times and calculate 3 different options to give me great service. I like to get the most for what I'm paying and it could seem that I'm difficult but she never change her demeanor or expression. If you want to have great service get on down to Pearl highland shopping center request for Elyssa she will make you cry with tears of joy I honor you Elyssa and your kind heart and hard work be bless for all the rest of your days with joy peace love and happiness”