The last time I visited I had great customer service. Although there was only one person at the parts counter, he talked to me respectfully and even gave me some tips. Other times I have visited when there are more people at the parts counter and it wasn’t friendly. Based on my recent experience, you nearly got a 5.
August 2021
I just want to say a special thank you to Steven the store manager for being so helpful today. I have been shopping at this Napa for over 30 years. He really showed welcoming and respectful service that hadn't happened at this store for a few years back. He did not ask me to write this review.
August 2021
They had everything I needed. Oddly though, the computer listed 0 quantity on 2 different parts that we found on the shelves.