Internet Service Providers in Kapolei, HI

“After attempting to activate my new iPhone 15 Pro Max with Verizon's online costumer service after 3 hours and no success I went to the Verizon store in Kapolei for help. Jay, sensing that I was frustrated, provided exceptional service by trying your resolve the issue and talking story. He identified that the issue had to do with the eSIM. Once the issue was identified Jay was able to successfully activate the new iPhone on my Verizon account and iPhone. Thank you Jay for making a frustrating situation better.”

“After attempting to activate my new iPhone 15 Pro Max with Verizon's online costumer service after 3 hours and no success I went to the Verizon store in Kapolei for help. Jay, sensing that I was frustrated, provided exceptional service by trying your resolve the issue and talking story. He identified that the issue had to do with the eSIM. Once the issue was identified Jay was able to successfully activate the new iPhone on my Verizon account and iPhone. Thank you Jay for making a frustrating situation better.”

“Lance is the bomb. I did a walk in and waited like 30 minutes, when I get called Lance let's me know that I don't have all the items I needed to return (totally my fault.) I didn't want to wait in line again, but Lance said he'd keep my tab open. I went home and brought back my item and Lance had already filled everything out while I was gone and helped me while he was helping another customer. I was in and out in 2 minutes. Saved me so much time and stress!”