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“My husband and I came into AT&T because his phone was broken. Jessica assisted us in doing an upgrade on our phone & on our insurance plan. She gave us a better deal and gave us a better understanding on our phone plan! Thank you Jessica for being amazing and super helpful! Will be recommending the Kaneohe location to my friends!”
“I had problems that I couldn't identify and I believe it was Ryan fixed problem, showed me how to do myself and didn't make me feel incompetent. I am extremely happy.”
“As soon as I walked into this Verizon store a woman immediately came up to me asking if I needed any help. I was there to only ask about their different internet plans to it was only going to be a short visit for me where I wouldn't be looking around for anything else. She was awesome and I wish I had written hr name down but I'm sure she will remember me if she reads this review. She also didn't best around the bush like other stores did to me and gave me only exactly what I wanted to know about unless she had a better option for me in which she did and if I could rate her as well she'd get 10 stars. I will be going back to this Verizon to do on the advice she gave me. I only go on that side of the island once a month so I'll be back there in about 3 weeks and then I'll be a part of the Verizon Plan. Aloha”
“Very helpful and friendly staff! I went in there this past weekend 3 times in 2 days to make the switch from my previous carrier and they made everything so easy to understand and offered great deals! I also was able to observe all the other customers being treated with equal respect and care and that was great to see. Well done T-Mobile team.”
“Skye is excellent. When I completed my original reason for going there, an equipment swap, she asked if there was anything else. That led to a review of my bill and a list of options to address the increase that would soon be coming up; one of the promotional rates I had would be ending soon.
We discussed options, I made my choice, then she went about getting it done. This was not a quick process, but she handled it well. I did not feel rushed and she maintained a positive attitude through the whole process.
In the end she reviewed what we did and made sure that I understood the change in my future billing, which was appreciated.”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“Kawika was absolutely awesome and so helpful. He actually went beyond his working hours just to make sure I was satisfied with everything before ending the call. The store closed at 6:00pm and I called in at 5:55 just for a quick question because I knew they were closing soon and we ended up hanging up the phone at 6:25. So thank you kawika over at the kaneohe location!!”