“I had problems that I couldn't identify and I believe it was Ryan fixed problem, showed me how to do myself and didn't make me feel incompetent. I am extremely happy.”
10AM - 7PM
46-056 Kamehameha Hwy Ste H-09A, Kaneohe“Skye is excellent. When I completed my original reason for going there, an equipment swap, she asked if there was anything else. That led to a review of my bill and a list of options to address the increase that would soon be coming up; one of the promotional rates I had would be ending soon.
We discussed options, I made my choice, then she went about getting it done. This was not a quick process, but she handled it well. I did not feel rushed and she maintained a positive attitude through the whole process.
In the end she reviewed what we did and made sure that I understood the change in my future billing, which was appreciated.”
“As soon as I walked into this Verizon store a woman immediately came up to me asking if I needed any help. I was there to only ask about their different internet plans to it was only going to be a short visit for me where I wouldn't be looking around for anything else. She was awesome and I wish I had written hr name down but I'm sure she will remember me if she reads this review. She also didn't best around the bush like other stores did to me and gave me only exactly what I wanted to know about unless she had a better option for me in which she did and if I could rate her as well she'd get 10 stars. I will be going back to this Verizon to do on the advice she gave me. I only go on that side of the island once a month so I'll be back there in about 3 weeks and then I'll be a part of the Verizon Plan. Aloha”