Banks in Kaneohe, HI

“They have two locations, Kaneohe Marine Corps Base and in Kailua town next door to Boots and Kimos. Open everyday except Sundays and federal holidays. They are also affiliated with the Co-Op and Share Branching networking. Full service credit union with great rates and friendly service.”

“Nothing but excellent service at this branch- they know me, they take care of my requests quickly and cheerfully and they make me feel wanted. What more could you want?”

“Valerie at the Kailua Branch was super helpful with opening a business account. She addressed all my questions in a timely manner and very thorough with explaining options available.”

“I have been a customer for over thirty years. I’ve always had excellent customer service and recognize most of the tellers.
Today was different went to a new teller Kilinahe Foster who went out of way to help me. I made a extra payment last month on my mortgage that was supposed to be applied to my principal but wasn’t. Well she made a few calls and straighten out the payment . It’s so nice to have dedicated efficient employee. I think she deserves a raise along with all the employees at the Kaneohe location .
Mahalo”

“The location is very convenient, and for a CU to be in a mall (Windward Mall), it is VERY easily accessible (as far as accessing it from the parking lot-even with the construction going on). IMO, the configuration of the parking lot/construction area now, it’s effortless to get a stall right up front and go into an air conditioned side corridor. And just like that you are in the Mall! It’s always bright, clean and the staff will always greet you with a smile, and “Hello.” The tellers are very nice and professional. Once you realize that you are in a CU, and not a commercial Bank, I think some people may adjust their expectations when it comes to processing times. Meaning the amount of time that they need to process any given transaction.
It is a given, and this is no slight to Hickam FCU, or any other CU. But it is a given, for most part, that a CU takes a bit longer. The processes are a bit different from CU to CU. It is not like a commercial bank. And each CU has Their own version of doing things. It is interesting when you do business in a CU that is not your own. If it is the first time, it can be a little unnerving. Especially if there is a crowd.
I have seen it with my own two eyes living on the Town side, some CU’s are still using Dinosaur tech, while others like Hickam are well into the future with great offering(s) for their online services. It is easy to book an appt; to speak with someone. They are compassionate there, you may not get the loan, but in Kāneʻohe, you will not be made to feel ashamed if you are denied a loan. I speak from personal experience. The fact that I have that experience and am still going to the plate with a STELLAR REVIEW should say more than I ever could.
I wish they didn’t shorten their business hours, outside of that, I think Hickam FCU is a wonderful establishment to do your financial business with!!”

“Needed a notary 4 times in 2 weeks, unexpected business to attend to. My banks notary was not available for several days & either was their sister branch, notary was out. Went to see Karen Owan at HSFCU in the strip mall that houses Safeway & Long's, across Windward Mall. Lot of parking. Notary hours are 9-10am & 4-5 pm M-F. You check in out front on the pad & they call you, when ready. Saw Karen who is very professional &as she get's to know you very friendly.Karen is great to get you in & out in a timely manner. It was a pleasure on my visit with her as she made a very good impression of her credit union & herself as a banker. Hope to be a HSFCU member in the near future. Mahalo Karen!”

“Thank you Mr. Mike Kawano, Service Manager. You provided excellent, professional and friendly service and resolved my issue promptly and with kindness. Customer service is a lost art...but you still have it!Mahalo!”

“You are one in a million, best among many, most trusted , I almost gave up on trading then I met Mrs Amandra Kelly the most trusted trading expert who helped the life of my family and I , I also recommended her to my friends and family member who also have become financially successful thanks to you ma'am, I have lost a lot but you gave me hope and faith that forex and binary trade could help, and you proved it when I invested just $750 and earned $15,480 in just a week, since then it has been profit after profit all week, I am asking the entire public to invest and be financially successful like me and my friend who have had same experience.”

“Camile at Kaneohe branch was so helpful and friendly in helping me with my banking transaction. She was informative and went the extra mile to help me to gather informative and to provide significant recommendations!! I have seen this consistently whenever I have called or visited the Kaneohe branch with all of their employees. MAHALO!!!”