Mobile Phone Accessories near Kailua, HI

29 locations found near Kailua
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“Chris dropped everything he was doing to help me. He knew the answer to my question and proceeded directly to the accessory I needed. He advised me that he was 100% sure the item was compatible with my phone. I provided payment and he was very courteous. Upon arrival at home, I found the accessory to be a perfect match. Thanks again.”

4.7 Superb52 Reviews

“I am a Kupuna of 73 years & had an excellent experience today at the AT&T store in Kailua. I have bought products there for many years, but my experience today was outstanding, thanks to Leny & Salaynia. In the past, I have been frustrated by younger staff who were impatient with seniors & unable to explain technical issues in a way that I could understand. These two ladies were the opposite. They not only were extremely knowledgeable, but were so kind, patient & excellent at answering questions & explaining the technology in a way that I could easily grasp. The Aloha shown to me by Leny & Salaynia made all the difference in my experience with buying a new phone. I hope they will stay at the Kailua store, & that they will be appreciated & recognized by management. Mahalo & great job, ladies!”

4 Good36 Reviews

“Larry and Jurian helped me out very good and very quickly, this is a 10/10 recommend!They also moved places and are now located on the 159 Kaiulani Ave, Go check them out!!!!”

5 Superb120 Reviews

“I had a great experience with this store. I ended up breaking my galaxy s23 ultra phone screen while on Vacation in Waikiki. I thought the trip was over due to cracking my phone screen. FORTUNATELY, this store was able to get my phone screen repaired the next day and they got it done within the hour!! They also had the best prices for my phone after calling nearby repair shops. Great service. If you find yourself in a similar situation don't hesitate to go with this company.”

4.7 Superb191 Reviews

“Micah was super helpful and even offered other locations for a variety of cases. We chose to go with what was in store specifically because we felt happy with the salesman.”

4.5 Superb175 Reviews

“If you need an upgrade on your mobile phone, and Verizon is your choice. Then you need to visit Golden at Victra Verizon store in Kamehameha shopping center. That right Golden is her name! Her service was exactly that "Golden"!!! She was patient, knowledgeable, informative, attentive to your needs. Was just absolutely awesome to work with. Go check her out, remember her name is Golden!”

4.6 Superb38 Reviews

“Big shoutout to Patrick-Ryan at AT&T, Amazing customer service, He helped me big time with my first family plan he provided excellent help with any inquiring my family and I had, Thank you very much??”

4.6 Superb37 Reviews

“Leny was amazing throughout the entire transaction. She made my experience and expectations very much more than what I expected. She saved the day for me. Very patient with me. Thank you Leny for being the one to help me.”

4.4 Superb55 Reviews

“Awesome store with incredible prices and customer service! My family and I visited the store in august of this year and we're totally blown away by the customer service and cute selection. We got tons of stickers, some hair ties and masks. Would definitely come again!”

4.9 Superb11 Reviews

“Matthew K was an exceptional employee. I don't think I have ever received better customer service from AT&T than I did yesterday. He was compassionate, empathetic, considerate, and sympathetic. He answered every single one of my questions, and left me feeling safe and secure in being a loyal AT&T customer. This man deserves Recognition from your company because his vibe puts people at ease in some of the toughest situations or complicated tasks.”

4.4 Superb29 Reviews

“I suggest you work with Bryson; he is incredibly patient, kind, and knowledgeable compared to majority of Verizon employees! Go see him for Verizon services and tech help!”

4.7 Superb12 Reviews

“Fortunate to walk in and not have an appointment. The Black Friday deals were great for two iPhones. Customer service from Rin was excellent. He explained all of our options well. Asked questions of our desires and gave recommendations. We felt comfortable with our purchases.”

4.4 Superb25 Reviews

“Cricket recently moved here from the old shop on Kamehameha Highway. This one is more convenient and better parking! Stopped in today to add a line. My wife and I have been Cricket customers for years and love them because of their service and how easy they make the cellphone experience, especially compared to the other companies. Ray was working with a customer, but when I walked in, he greeted me and let me know he would be with me soon. He even gave his name and asked for mine. Once he did help me, the quality of his customer service remained exceptional. He discussed my options, explained the price points and policies, and went over all the stuff that I needed to know. Walked out of the store with a new phone, a new line, and a positive experience. Recommend this store, this provider, and Ray's customer service.”

4.9 Superb8 Reviews

“Kainoa is a rare example of good customer service at carrier stores. He could not have been more helpful with the issues that I presented to him. I've had bad experiences with Verizons around the island in the past, so I'm happy that the one closest to me has great service.”

4.3 Superb32 Reviews

“Denzel was super friendly, knowledgeable, and fantastically helpful with the upgrade process. He stayed with us even as the store almost closed, took care of the sim/esim activation and kept professional throughout.”

4.3 Superb28 Reviews

“Always very pleased and helped out with excellent customer service. Today brian helped me with the best deals and still have a new phone with the coolest features! Super satisfied”

4.5 Superb8 Reviews

“I love to be a Cricket member for this company, I like there service and phone and especially the workers they really nice and respect to all the customers coming in looking for there phone , thank you so much ☺️”

4.2 Good18 Reviews

“Best customer service thanks to staisha. She has helped me multiple times, each time I visited always successful. I don't like dealing with customer service which is why I love here. Thank you girl YOU ARE THE BEST!!! Blessings for you are to come?❤️”

4.1 Good31 Reviews

“ONLY go to this Boost store. The clerk is super nice, patient, & knowledgeable. Also all Boost stores do not charge the same & this one has the best rates. I’m so happy my phone is finally working. Thank you so much Fina ❤️❤️”

4.1 Good14 Reviews

“Walked in here for the first time. First & foremost, it was so nice & cool with their air-conditioning! Someone named “Andrê”immediately greeted us & asked us for help. While he & my husband were hashing out plans, the one question we needed answered, is GUAM included in the plan without being considered international. OMG! Another AT&T associate, named Ramon, jumped right in with the info we needed! He read off all the places included that was effective June 2023! Talk about EFFICIENT!!!! Thank you! Everyone was nice & welcoming.”

3.9 Good48 Reviews

“I had problems that I couldn't identify and I believe it was Ryan fixed problem, showed me how to do myself and didn't make me feel incompetent. I am extremely happy.”

3 Average5 Reviews

“This review is waaaaay overdue and I apologize to Earnie Alvarez-Malo because he went above and beyond in helping me in December 8th & 15th at the Kapahulu store. Trust me. I had bought new phones at a kiosk in COSTCO & changed over to AT&T from T-Mobile on Nov.21rst and there were problems from day1. After multiple visits back to the COSTCO kiosk trying to sort things out I finally made an appointment at the AT&T Store on Kapahulu and totally lucked out by getting an appointment with Earnie Alvarez-Malo on Dec. 8th. After hearing my story and issues he told me the vendor at COSTCO is a 3rd party seller and that explained many things. Earnie spent about 90 minutes with us (we're old, lol) getting us on the right track. The entire time he was kind, patient and so informative. Initially I was so mad I was crying (yes; embarrassing) and Earnie just took it in stride. He was kind enough to see us again on the 15th for probably an hour for another set of issues that I may have been able to figure out on my own but after our horrible experience with the kiosk vendor at Costco, I was afraid to touch the phones. I would like to add that both times we were at the Kapahulu store, not once did I see any of the Associates show anything but patience to whoever they were helping. To Earnie; I apologize for taking so long to get this written. Truly; you don't know how much you helped us.”

3.7 Good27 Reviews

“Chun was the best. We had issues after getting a new iPhone next door at the Apple Store and despite being so busy (as the only employee working there) he helped us get our phone working. He deserves a major raise!! Thank you again for your help.”

3.7 Good30 Reviews

“# g r a t e f u lforOhana FamilyMontavio awesome customer service recommended a great fast charger for me. Put on an awesome new case, they are in the kiosk across from the AT&T store near the crosswalk first level,”

3.6 Good24 Reviews

“Kamuela watch phone peka and great cashier bre all did a great job in helping me and providing a great service. A real big change from last time out hear . So much joy and I feel the aloha spirt . Heaven forbid but the next time I need phone service diffidently will be coming back to get my phone fix on . If you need some phone accessories come on down to the greatest team in Hawaii mahalo”

3.7 Good49 Reviews

“Love this store! Some things are overpriced,but I still found a couple things! Two things though: please train your staff how to treat the disabled. My family was treated nice,but when I wanted to ask a question, I was given a rude attitude and looked down upon. I left upset,and having paid too much for some lomo cards because the staff wouldn't answer my question. I asked nicely,but they treated me unfairly because of my wheelchair the whole time I was in the store. It's hard to maneuver,and I had to have someone else show me things several times. I will be going back though,just hoping things improve.”

3.5 Good33 Reviews

“This is a FIELD PRINT fingerprinting location. Small - extra small parking lot. With this one very helpful agent, NITA. She was so helpful and did my finger printing quick and so easy. Less than 5 minutes and I was done. Thank you NITA for making it such a pleasant experience- your professionalism is great!! FYI: I called the shop earlier and a make answered- rude as heck”

2.8 Average11 Reviews

“I brought in my old iPhone 6 because it wasn't working anymore and the employees quickly diagnosed the problem (was a dead battery) and replaced it for me in under 5 minutes. The workers are very friendly and knowledgeable, the repair including the battery was very cheap as well. Would recommend coming here for any sort of phone repair!”

0 Na0 Reviews