“I come to this branch once or twice a month. Service is always pleasant. The lines move reasonably well. Today was the exception. Took a while to do my transactions. Enjoy.”
“Had a check I needed to cash that is from their bank. Debbie T was so awesome. Exceptional service... Ohana vibe from a big company that originated from conus, it's a rarity.”
“I'm now on mainland. I refuse to change banks. Kailua branch team are amazing, I feel valued, am treated better than exceptional. And I feel safe in their financial hands. Never want to bank else where.”
“I love my bank! Trying to buy a car with NO Credit is awful! But after applying and working with Joan - I think that was her name, we were approved for an auto Loan. Pretty good rate for my credit history, so we were super happy! I've also made use of their Free notary service.and I love that they have a coinstar/cashing thing in the lobby!”
“Anna Lui, who’s been our bank manager for a couple of decades, was one of the nicest and most diligent persons you could know. Having read all these peoples negative words , I began to realize how what they were seeing, was just a reflection of themselves, reaping the attitudes they were sowing because in my last 50 years of doing business with First Hawaiian, they have always been awesome. So my advice to these complainers is, go back to where you came from. And take your attitudes with you.Jd”
“Besides the friendly and professional service, I enjoy the coin counter at Aloha CU. No other banking service has a coin counter. PS. And the free calendar at Christmas time.”