If I could give a negative 500 stars I would. They don't know how to process a name change and order two debit cards. Its been 4 weeks since I first requested my cards. They ordered it for the wrong account, then they accidentally put one of my cards in the shred bin.
December 2022
As other valued customers have mentioned. Phone service is next to non-existent. There’s no way to get a hold of anybody in a hurry if there’s any sort of an exigent issue.
October 2022
I’ve been waiting almost twenty minutes on the phone to talk to someone to ask a simple question. I’ve never had a bank have such inaccessible customer service.
