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“Went to get my son the iPhone 11 today (5-19-2024) Renae/Ranay was the one that helped us. I hope I spelled her name right. I didn't notice a name tag on her BUT, after her helping us I asked for her name to thank her. She was kind, patient, very informative & knowledgeable. When we walked in she mentioned to us that the systems were running slow. I'm assuming due to the power outage the night before that's why the systems were probably running slow due to that. She kept reassuring us she was working on getting everything set up for us. It actually didn't take that long, I was expecting longer lol. Glad it didn't & everything worked out great. I had a great experience here!”
Open 24 hours
711 Kapiolani Blvd #975, Honolulu
Internet Service Providers
“It good to have is an experience is feel good to have that in here to u ok I loved that I like that is feel free and safe for own safely in experience I have say to my self in here to u thank you ! Am glad heee to have you thank you ! By from drusilla leilani burt it me by me DLBurt ....”
“My organization has been with Servpac for a number of years and we are extremely happy with the service. We were previously with another VoIP provider and prior to that with the local landline provider. What a difference it was switching to Servpac because the service itself to the customer support personnel is phenomenal. The customer support is very supportive, responsive, and helpful. With a main office and two external program sites it was critical to have a service that is seamless and reliable, and ServPac just that — seamless and reliable with great customer service! Thank you, ServPac.”
“I've had trouble with my apps on my phone, came in & staisha has helped me within minutes!! She's very knowledgeable and very kind . Thank you for your service ! Highly recommend to see her !!”
“Nicole SAVED my day twice! Went to several stores for help & she was the only one who could properly assist me with my complicated phone issues. If you need help & great costumer service, kahala mall location is the place to go & Nicole is the rep to see! Mahaloz ?”
“Went to Kahala Mall this morning. Needed info about my Spectrum account. Liz helped me. WOW! She is AMAZING!!! She answered all of my questions and explained everything clearly. Her people skills, friendly demeanor and professionalism is an asset to any company and fortunately for Spectrum, Liz made the choice to be employed there.Thank you, Liz! Good job!(Give her a raise!?)”
“Updated 051923: after my last update, Jared promptly emailed me and at long last finally got the issue fixed.Update: Make sure all payments are accurate. Once your account is closed, you'll NEVER get a refund for any excess payments, no matter how many times they say the refund is on the way.”
“Manager Lindsey is the best ! Very knowledgeable and helpful.Some of the other workers, though, need to learn to use their indoor voices when talking with patrons as their loud voices are very disruptive to other store patrons who are trying to work with their representatives.Overall, though, the best Verizon store on oahu.”
“Great experience here Deslynn really knocked it out of the park with customer service we travel all over the US 280days a yr and she made me feel like I was at home this is a stepping stone for her she will go far in anything she puts her mind 2 thanks Deslynn”
10:00 AM - 8:00 PM
350 Ward Ave #106-98, Honolulu
Internet Service Providers
“Yesterday, Brandon was totally awesome and of great help. I had to go to the store to get a replacement phone. While there I asked how I could get their lower rate. I had been with Spectrum Mobile since the beginning and was paying more than their $29.99 rate. Brandon told me who to call. When I call the first time, the guy on the line told me that I had to get a third line in order to get the lower rate, which is not what I had been told. So I went back to the store and Brandon helped me get to the right people in order to get the lower rate. Thanks again for the great customer, Brandon!”
“At the other store (the big one), I spent 2 hours because the reps equipment wasn't working properly. The manager stepped in and said he would personally help me and then ignored me for another half hour. Later, I went to this store (School St.) and I was in and out in 20 minutes with my name new phone. No fuss, no muss.”
“Alamoana Spectrum store opens until 8pm. Came in 25 minutes before closing on a Wednesday night and checked in on tablet at the front of the store. Received text that I'm in line and they will be updating me soon. Okay 10 minutes to go and 5 people in front of me. The workers surprisingly blitzed through and Van was so kind in helping me retrieve the new modem. 5 stars quick and friendly service.
Recommend to all my family and friends.”
“We had some crazy wiring and challenges to installation in the home and Isaac made it look easy. He was so friendly and explained everything really well and everything was set up perfectly. He really took care of the aesthetics and made it look great.”
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“I had a problem with my phone, they were extraordinarily kind, especially professional, and found me the solution
They are highly recommended.
Thanks to you”