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August 2023 by Nicole S
I was going to store my bags here for a few hours but then I saw the recent negative reviews for the wait time so I looked into Bag Storage/Hotel options from another review. I ended up storing my bags at Waikiki Baggage and Luggage Storage, a block from the beach! Prices were great, the location is perfect and it was a fast and easy process (drop off and pick up were a quick few minutes). Highly recommend!
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August 2023 by Anu Sarathy
it was very convenient. we came from Kona around noon, and our flight back home is not until 10 pm. so, we dropped our luggage in the storage and went outside and spent the evening.
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May 2023 by Ioana F.
I didn't know this existed and I'm so glad I came across it. Stored 3 XL (above 28") & 1 LG suitcases for less than $80. If you need to store your luggage while you go into town or can't take your luggage with you but have another flight to catch later, this is the place. It's in front of Carousel 18 in Arrivals terminal. The website is easy to navigate and the prices are reasonable. The lady that worked the counter was quick and kind enough to help me take my luggage outside to my car.
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May 2023 by Davita Dick
The process is smooth and simple! I wish more airports had this kind of service. I do think timing on flights/cruisers depends on how long you might wait to get your baggage checked in. We were lucky and only waited a few minutes.
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May 2023 by Jordi E
Service was so slow, by the time they were ready to store my bags I had used all my clothes and needed a laundromat instead
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April 2023 by Kate Choi
There were at least 4 people working there but line ups were long since some people have more than 3 bags to check in per person.Be prepared to wait ~1 hour.Very easy check in. They give you a ticket to come claim the bag. You write the approximate time of pick up. They will store the later pick ups at a different area. No line ups in the afternoon when picking up bags. Just show them the ticket and they will retrieve it for you. If you show up earlier than the time you wrote down, be prepared to wait for them to retreive your bag from their second storage area.Workers there were all nice and tryi g their best to accomodate so many people. I think they should expand this service since so many passengers want to use it.
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February 2023 by Carrie DeVore
Was perfect to store luggage while we went to visit Pearl Harbor. Would have been great if they had 2 lines going to check in, but they offer a very valuable service, and it was a breeze to pick back up that evening. Mahalo!
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January 2023 by Johnny Jay
Why would you only have 1 person at the counter on a Sunday? The line was ridiculously long. I will never use this service again. I felt sorry for the one lady!
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January 2023 by Fran Harrell
We've been in line for two hours to check baggage in storage. One woman at desk, and each person has to fill out a form. Better to book day use at a hotel on Waikiki, get a taxi. Friends left cruise same time we did 9am this morning and are enjoying the beach.
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November 2022 by ABIOLA OLOYE
Slow service, but got the job done.
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September 2022 by Miriam F (SeriousStuff)
Incredibly rude attendant refused to serve me despite previous reservation, constantly interrupting me to give reasons why they couldn’t serve me based on assumptions made because they would not let me finish speaking to explain my situation (flight was very late arriving and I had only a few minutes to sort out bay storage before catching connecting flight so I was trying to sort out admin w them while waiting for bags to get to baggage claim). Prices listed were also much higher than those named online. Disgraceful.
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August 2022 by Kenna Flanders
Really happy we decided to drop our bags off for a quick 3 hour jaunt into the city on a long layover. Super convenient and reasonably priced!
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June 2022 by Goldtong
Attendant was super sweet and friendly. Luggage check in and pick up was super easy. It is much more expensive than I would like though.
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June 2022 by Ashly G.
Had a great experience here. Located just across from baggage claim 18. Had to check out of an AirBNB at 10am and flight wasn't schedule until 8pm. Stored 3 pieces of luggage here and the process was super easy both at drop off and pick up. This allowed us to spend the day at Pearl Harbor (which by the way is only about 10 minutes down the road). Staff had lots of aloha spirit and were a delight to work with. Would not hesitate to use them in the future.
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April 2022 by Lilian Hallstrom
Two flights of stairs and no elevator. Friendly staff helped with one out of three pieces of luggage. Super cheap.