Payless Car Rental
Car RentalHours:
1 General Lyman Field, Hilo HI 96720 Hours
About Payless Car Rental
Payless Car Rental offers a quick and easy rental experience with friendly and helpful staff. Customers appreciate the smooth process from reservation to return, often mentioning how fast and simple the pickup and drop-off procedures are. Many reviews highlight the welcoming attitude of the staff, especially when last-minute needs arise or adjustments are required. For example, one customer praised a staff member who quickly arranged a car late at night, leaving a positive impression. The cars provided are generally clean, with some reviews noting new models with features like push-start. Customers also mention that the vehicles are affordable and well-maintained, making them suitable for short-term use. The rental process includes a refundable $250 hold on the card, which is returned a few days after the car is returned. Upgrades are available, such as switching from a standard vehicle to a larger one, though some customers experienced minor issues with vehicle features. Pickup locations, such as in Hilo and Kona, are convenient with short lines, and changing drop-off points is straightforward. Overall, Payless Car Rental is seen as a reliable, budget-friendly choice with friendly staff that makes the rental experience smooth and hassle-free.
Most Recent Reviews
August 2025
Choose another company. They’ll hold your deposit for weeks (without you knowing if you get it back) after charging you double the agreed upon amount and blame your bank. It’s not your bank.
August 2025
won't be at their rental car hours, crazy, i had to wait 3 hours, and they said wait 2 hours.
May 2025
My car had cockroaches in it. We killed several of them and they kept spawning like they where in Halo.
More Comments(48)
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