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January 2024
Irene at Hilo airport was fantastic!!! We were sent from another car rental company who had no cars!! Irene and Budget honored our reservation and rate with a smile and terrific customer service on a Holiday no less! Thanks Irene!
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January 2024
Reserved an SUV but was offered a mini van due to SUV not being available. Ended up with a midsize with the same price as an suv. Also still had trash from previous renter and wipers just smeared water when used.
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December 2023
We had the best experience! Rose was so sweet and helpful. We canceled with another company because of how amazing Rose was. She treated you like a real human and not just someone else getting a car! Thank you Rose! This was at Hilo airport 12/23