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“They did a great job with our jeep! It was in and out in one day, when we thought it would take a week. Fair pricing and upfront communication. Scheduling was easy and efficient. He is professional and personable. Thank you! We appreciate your integrity. We will definitely be coming back here if we may need auto repair in the future. ?”
“Use theseshuttle always great experience! Would highly recommend. Drivers are always professional and what a great bunch of guys. The girls that work in the office are great as well, really enjoy the service I get from this company. Best experience.”
12AM - 11:30PM
1304 Kekuanaoa St, Hilo
Car Rental
“Service was very fast and smooth. We got a relatively simple car but drove very well and overall fun experience at a good price. Good service. Car was in perfect condition, hassle free.”
“Best car buying experience I've ever had!Very friendly and most importantly trustworthy! We were referred, for the above reasons and we will most certainly do the same. Thank you Sergio! You are the best!”
“I have had two chances to work with Enterprise Rent-A-Car and have had nothing but a 100% fantastic experience. Staff was incredible helping out with minor issues. Communications was fantastic. One of my best experiences with a rental car company.”
6AM - 10:30PM
43 Akahana St, Hilo
Car Rental
“These folks provide top-notch service! When I asked for an extra day with the car rental, they rushed me the paperwork and even threw in a deal sweeter than a pineapple. Their prices were fantastic, the car performed like a hula champion, and their kindness was as abundant as coconuts on the beach. Hands down, the best car rental I stumbled upon.”
“I had a problem with car I initially rented and they were very understanding and helpful with solving the issue and getting me another car. They went out the way to make sure that I was in a safe vehicle and it was so refreshing to have their help. Thanks”
6AM - 10:30PM
43 Akahana St, Hilo
Car Rental
“Great service, The care is clean and nice. Rented two car there reasonable prices the person that helped us with well knowledge the band tour in good shape. Thanks”
“We recently purchased a car from Aiona auto sales and didn't even realize that it had a light out. The service dept had checked the car over the day before and already ordered the part. About a week later, I got a call to bring it in and scheduled an appointment for the following week.When I arrived, they were expecting me and let me know how long it would take. The man at the service desk checked to see if I wanted to wait or have him call when ready and offered their air-conditioned waiting room.It was set up nicely with a table and chairs, as well as a couch, TV, bookshelf of books to look at while waiting, and a restroom that was clean and well-stocked.They were friendly, nice, and fast. Great experience!2nd and 3rd visits were even better! They take such good care! Had to get a part that was back ordered. They called and got my car in right away when it arrived and got me back on the road super quick. They so great!”
“We rented a car here because it's very expensive at the airport. We took Uber here, the location is not far from the airport. The car was good, there were no problems while we rented it. Returning the car was easy, there were no additional fees if we returned the car in good condition and full of petrol. We Free transfer to the airport by Aiona.”
6:30AM - 9PM
2350 Kekuanaoa St, Hilo
Car Rental
“The service was very fast (at Kauai airport); everyone was nice, both when I rented the car and when I returned it; I received a text message where to call in case of an emergency; the car was in great condition; it was just a smooth process overall. I rented a mid-size kia.”
Closed
400 E Kawili St, Hilo
Car Rental
“Excellent customer service...friendly, knowledgeable and professional. They made us feel extra special. The Jeep that we rented was very clean and in excellent condition. And they have the best prices in town! Mahalo, Dean!”
“This was one of the car companies that offered a cheaper price. The whole process was easy and fuss free and Rose was amazing!! She was friendly, helpful, the sweetest, really. Even offered some recommendations on what to do and what to eat on the island. The car seemed new and in good condition. We had an amazing drive. Definitely recommend this.”
6:30AM - 9PM
2350 Kekuanaoa St, Hilo
Car Rental
“We rented a car from National (via Priceline) for 2 weeks during our vacation to the Big Island. The pick up near baggage claim was super convenient and easy. It's about a 5 minute ride to the car rental station. There was a small line but it moved slowly because some foreigners did not have the correct paperwork and did not understand English well, but that was not the fault of National. When it was my turn, check in was easy. We got the type of car that I wanted. The car was clean and in good shape, and off we went. Turning in the car at the end of our trip was easy too. Overall, no complaints. I would rent from National again.”
“Awesome Experience with this place! First, a note about the Hilo Rental car market, this was just a couple weeks ago, no Festival going, the heavy wave of tourists for the Volcano calmed down, and there was only ONE, yes, ONE rental car available from any of the Big Companies (hertz, payless, etc.)! it was like this for a couple months, if not still today, and when you could find one it was outrageously expensive. Get it together Big Car Rental Execs!Ok, I wish I remembered the owner's name, she really took care of me. She was on the way back from an appointment and picked me up from a mechanic shop in Hilo where I was getting a sudden and emergency repair to our main vehicle. She not only had a couple vehicles available to rent, She didn't Gouge in any way. It was like $70.00, which was Lower than Turo or the big companies by at least $30. This speaks volumes about the company, being that she had the only cars available and could have gouged.She also Referred me to a local mechanic that was down to earth, knew their stuff and save me several-hundred-dollars in the process of fixing our truck, which is why we were renting this time in the first place.We started with the Mini-Van and changed out for something sportier a couple hours later, and again, She was super-accommodating. The minivan was pretty nice with the automatic doors and all that room could be perfect for us on some occasions, but we had no need for it this time. The Ants weren't in it, as someone else commented, however; I would just like to point out, if this sat for a little while, or someone had it at the beach a lot, THIS IS HAWAII! It happens. Ants hide. I'm sure when these guys discovered it they took care of it.Our CRV was Great, Our Deposit was Returned, however; we did have to call and remind her. Keep in mind this is a small business…Small Dings and Dents are going to MATTER more to these guys. They don’t handle the volume of the big guys. And little things like secretarial and bookkeeping you may need to stay after, as the owner is doing it all. At least the majority of the time.With all that said, you do exactly as I do even with the big companies, and you WON’T have a problem..-As soon as you pull the car to an open spot, take photos around the perimeter of the car from about 6-8 angles, so every ding scratch and scuff may be blown up and seen later, Even the rims.- Take a couple photos of the interior also if needed. The Gas gage too (If not full). Your photos are time stamped automatically.- When you return, wipe it out, throw out the garbage and use a couple rags to wipe the mats and such. Not too Difficult, right? If it happens to not be raining in Hilo, give it a hose down. This will be your biggest pain in the rear in Hilo, finding a working carwash (Or working machines to put air in your tires..anywhere!LOL). Oh, there are not any quarter operated carwashes either. I guess cause it’s usually raining.Enjoy this majestic and beautiful Place!Aloha”
“Great customer service in Hilo airport. Good car and very easy to process without obstruction. We've been scammed by Thrifty car and solving the issue with their support, with Budget Car was everything perfect and smooth. Thank you”
“Hello ?
We rented a car on a whim.
We approached all the other companies, unpleasant reception, who were unable to respond to our request: 6 adults and 2 very young children. And there, Avis, he offers us a car. Great. The staff really listened to us and really wanted to find a solution for us. Thanks to them.”
6:30AM - 9:30PM
Hilo International Airport, Kekuanaoa St #1, Hilo
Car Rental
“I've never rented from Dollar before but I will be back. Who could imagine such a friendly staff at a car rental place? From the shuttle driver, to the person who handled the rental, to the person who guided the return, to the final shuttle driver, all had big smiles and friendly voices. The car we rented was at a great price and was spotless.”
“This was a quick easy experience with Budget in Hilo. We came in from the cruise and the shuttle took us there and picked us up. Reserved the same day, and it was a smooth pickup process. Nice Dodge Charger. Returned and was equally as smooth. The representatives were friendly and helpful. Would recommend.”
6:30AM - 9:30PM
1 General Lyman Field, Hilo
Car Rental
“You get what you pay for, honestly. We intentionally booked the cheapest rental car service we could find, so I honestly wasn’t that surprised when we saw the multiple dents and scratches on the Nissan sedan we were given. The kicker was that they made us catalog all of the damages on THEIR car before we drove it off of the lot. We were already planning to do that via video, but they make you do it on a paper form.
Well, it’s all good since we weren’t charged any extra fees for damage, and I don’t think the staff bother to check the cars when they’re returned anyway. Judging by the documents left in the glovebox by the previous renter, these cars spend less than 12 hours in the lot between when they’re returned and rented out again.”
6:30AM - 9:30PM
2355 Kekuanaoa Street SUITE 15, Hilo
Car Rental
“One of the quickest and easieat rental car return, take a pic of the miles and fuel indicator / park on marked location (easy to find) give the keys in the store and leave.”
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“I had a remarkable experience with Rick, the owner. He provided invaluable assistance in resolving a complex and challenging situation. I was impressed by his kindness and helpfulness, which made the process stress-free and wonderful! Thank you, Rick, for your exceptional support and for the excellent car. I am forever grateful!”