10AM - 8PM
98-1005 Moanalua Rd Suite 852, Aiea“I had scheduled a battery replacement for my iPhone 11. Entire repair process took 5 hours as both batteries that were used to replace the old one were defective. The front desk sales associate Breanna was friendly and helpful. She kept me posted throughout the entire process by emailing me which was really helpful as I did not have other means of communication. They understood how inconvenient it was and offered compensation in the form of a discount off of the repair and a replacing of my old screen protector as it was damaged. The defective parts were not the employees fault as it was out of their control. Surely today was just an unlucky day in that regard. I would come back again in the future.”
10AM - 9PM
91-5431 Kapolei Pkwy #1101, Kapolei“It was a quick and easy to drop off of my daughter's iPad. The price was right and the service was excellent. Kehau was very professional and helpful. This was my 3rd time using Tricked Out services, and all my experiences have been great.”
“What more can you ask for?Very pleasant folks to work with, prices are quite reasonable, and they offer very competent repair services.Oh, and by the way, they also operate as PowerTel Wireless.I recommend this business to anyone on Oahu.You'll have no regrets!”
“If you need an upgrade on your mobile phone, and Verizon is your choice. Then you need to visit Golden at Victra Verizon store in Kamehameha shopping center. That right Golden is her name! Her service was exactly that "Golden"!!! She was patient, knowledgeable, informative, attentive to your needs. Was just absolutely awesome to work with. Go check her out, remember her name is Golden!”
“I went this store to add a new line for my brother . When I asked for new line and device, Sushma asked me if I want to upgrade too. She also break down my bills and gave me a best deal. It’s like win win for me. She was very helpful and I experienced best costumer service so far. I am definitely recommending my friends.”
“Leny was amazing throughout the entire transaction. She made my experience and expectations very much more than what I expected. She saved the day for me. Very patient with me. Thank you Leny for being the one to help me.”
“Always get helped fast at this store. Reps have good product knowledge. Accessories are expensive in store. But I bite the bullet and get it there because I don’t like having my phone naked when leaving the store.”
“Frank Jiminez and Manager Roberto Bautista at the Mililani Town Center AT&T location are so amazing! From Greeting to Goodbye they really went above and beyond for my family.Mahalo Frank J. & Roberto B”
“My Wife and I had a 9:00 appointment this morning. Got there and waited for a few minutes. We were greeted by Riku Olszewski. We went in to upgrade my outdated iPhone 7 but, ended up getting a great deal that included upgrading our Keiki's phones as well. Riku was very patient, helpful, clear and concise. He also helped us transfer all of the information from our old phones to the new ones. The process took a little over an hour. During that time we talked Family and football. He treated us like Family. I highly recommend this store. You can make an appointment on their website. Another customer was being helped by one of Riku's Team Members and she was trying her best. Be Patient and give the Staff time and you'll be Happy with them.”
“Best customer service thanks to staisha. She has helped me multiple times, each time I visited always successful. I don't like dealing with customer service which is why I love here. Thank you girl YOU ARE THE BEST!!! Blessings for you are to come?❤️”
“Representative was very helpful. She took the time to resolve the issue. Assisted with the tech team to run through possible solutions. Excellent service. Kudos to Precious (ATT representative) and Sophia (technical support).”
“ONLY go to this Boost store. The clerk is super nice, patient, & knowledgeable. Also all Boost stores do not charge the same & this one has the best rates. I’m so happy my phone is finally working. Thank you so much Fina ❤️❤️”
10AM - 7PM
87-2070 Farrington Hwy Spc B-2, Waianae“We’ve had cricket for a long time, but we just went in to upgrade our phones, I got the only 12 Pro Max they had, and then my husband got got the XR…a couple days in my husband wanted the 12 Pro Max also but they did not have anymore, a few days go by and they got one on, and Cheri called us to let us know that another came in because she knew we wanted it. Go see Cheri, she even helped us choose a new phone for my SIL, and got us going with the mobile hot spot. Always friendly, and always helpful.”
10AM - 6PM
590 Farrington Hwy Unit 220, Kapolei“Yes cricket in Hawaii is way better service than el paso,tx.They are very friendly and helped me with my phone and didn't just ignore the problem with the phone.Rebecca is awesome thank you for all your help Big Mahalo to you guys in Kapolei, Hawaii”
“Best customer service I got from Lexie very helpful she help me with my upgrade my phone n unlock my iPhone.if u need best service look for Lexie in waipahu location”
“I recently went into AT&T to get a new phone and adding a line to my grandmas account. Duaine In KAPOLEI was amazing. He worked with my elderly grandma on the mainland so very patiently. He tried his hardest the first day to get everything set up. We ran into a EXTREMELY RUDE customer service person in the fraud department who hung up on us the first day.On the second day Duaine remembered all the necessary information even my grandmas name and phone number. Things were much easier the second day and after I not an hour in the store I walked out with my new phone.Thank you so much Duaine”
10AM - 7PM
98-199 Kamehameha Hwy Ste A2, Aiea“I had the privilege to have Ano and her team facilitate me today September 27,2021Ano went above and beyond. Really setting the bar high!I would highly recommend this store and their personal. It's always nice to feel like a business cares a out you.Dear cricket, it's my understanding that Ano is management. She is an asset to your organization. Thank you for employing her.”
“Shoutout to Leksy who gave excellent customer service with the transfer of my data to my new phone. I purchased my phone from Apple, but came in for the assistance of the data transfer. Leksy was hands down kind, helpful and communicative with the whole process. She was a pleasure to talk with.”
10AM - 7PM
2046 N King St, Honolulu“This is a FIELD PRINT fingerprinting location. Small - extra small parking lot. With this one very helpful agent, NITA. She was so helpful and did my finger printing quick and so easy. Less than 5 minutes and I was done. Thank you NITA for making it such a pleasant experience- your professionalism is great!! FYI: I called the shop earlier and a make answered- rude as heck”
“I scheduled an appointment for finger printing here online through Field Print. It's located in Waipahu beside Elena's. Parking can be challenging since the place is so busy with all the restaurants here. Appointment was pretty efficient. Walked in for my booked appointment. Checked in with staff. Showed the required ID and got finger prints done. Took less than 10 minutes. If you need finger printing done, this place is convenient for the west siders.”
10AM - 7PM
94-050 Farrington Hwy Ste A-2, Waipahu“They are always great when I come in to update my phone and any other service. They have an awesome crew and today I saw a difficult customer but the the lady named lei who helped me out handled everything calm and cool, just like a true professional would do”
9AM - 6PM
1880 N King St, Honolulu“I brought in my old iPhone 6 because it wasn't working anymore and the employees quickly diagnosed the problem (was a dead battery) and replaced it for me in under 5 minutes. The workers are very friendly and knowledgeable, the repair including the battery was very cheap as well. Would recommend coming here for any sort of phone repair!”
“Christian M. Deserves a JOB WELL DONE!!Today I came in with a SECURITY PROBLEM on my phone. He was patient, courteous, and took his time in helping this old KUPUNA fix the problem. In other words...I WAS READY TO ADOPT THIS YOUNG LAD AS MY OWN! HA!VICTRA IS LUCKY TO HAVE HIM. HE IS A GREAT AMBASSADOR REPRESENTING THIS COMPANY.KEEP UP THE GOOD WORK CHRISTIAN!!!”