Medical Labs near Ewa Beach, HI

“The facility was easy to find and had lots of available parking spaces. When I walked inside, it was very clean. The phlebotomist took me in immediately and was really friendly and professional. She drew my blood quickly and I was in and out of there in less than 5 minutes! I highly recommend these folks! :)”

“As always, I’m deathly afraid of needles and my anxiety usually gets the best of me and I need trusted family or a friend to go with me. This time, the morning of August 4, 2023, I decided to stop by the lab since I was already in the area for an existing appointment with my doctor. As I entered this office I was promptly greeted by a female attendant who immediately asked if I needed help. I replied I did and she requested my identification and while reviewing my lab request she noticed an error for my last name being misspelled and stated she’d correct it and then directed me to an area where blood is drawn. I explained my fear and asked if she could use the smallest needle available to which she replied she would and told me she would take good care of me. Knowing I’ve heard this before I was skeptical but she looked at me directly with an assured stare, told me to look away, take a deep breath, exhale and relax. I honestly did not feel a thing. I can honestly say that Melody, has absolutely been the most gentle, gracious and confident person that has drawn my blood . I can say that there are less than a hand full of technicians that have ever had that effect on me. Again thank you Melody!”

“I was expecting rude people or something but that wasnt my experience. I came at 815 (wanted to beat the crowd). Done at 0843. They don't open until 0830. The nurse or tech was professional but not overly friendly. Honestly I didn't need her to be. She was just normal mainland friendly. Wham, bam, thank you maam.”

“January 23,2024. Just had bloodwork done at the Diagnostic Laboratory here in Pearlridge. I am happy to say the care was excellent. The lady Lisa, who took care of me, was very efficient. So thankful cause the last time I got bloodwork I got jabbed three times. Very stressful. The lab here is clean. The service was swift, the lady knew her job well and drew blood the first try. I was very relieved. I went late morning when it wasn't busy. I give her 5 stars”

“Fast service if you show up early. Otherwise grab a ticket and wait in line. Make ready to show I.D. and insurance card. Experienced staff, needle goes in with little pain unless you are a hard stick, one try is good enough.”

“Everyone is exceptionally professional. I've went there several times and service is always excellent and fast. Don't have to wait. Perfect for me, personally, to go to before the start of my work day.”

“It was a pleasure to be able to be seen by Dr. Chen. He takes his time with you as a patient and makes sure you have all the information before you need to make a decision. I did not feel as if he was trying to sway my decision but gave facts and then let me as the patient decide. The staff was awesome too! Thank you Dr. Chen and staff, I couldn’t recommend your practice highly enough!”

“I'm so glad this location is open again! Apparently, I'm not the only one who said that. They closed temporarily due to the pandemic. I went to their other branch when they closed and didn't feel as comfortable. This place can get quite filled and you have to pick a number and wait your turn. Being a Saturday, I was lucky that the wait wasn't as long as I expected. Liz acknowledged my presence and took my blood shortly afterwards. Her demeanor was very pleasant and professional. As inquisitive as I am, I asked her a few questions which she patiently answered. She told me to have a good day when the procedure was done. As I passed the front office counter on my way out, Noelle stopped what she was doing, looked at me and told me to have a nice day too. I mentioned to her how glad I was that they reopened. She commented that she was glad to be back at this branch. Liz also mentioned the same thing earlier. They've got my "five stars" because I've always had pleasant visits even with different people helping me.”

“Had to do a drug screen test for a job, so I went to the lab at the airport location. Finding it was so easy and the parking area was big and free. Walked in 10 mins early for my appt. and they took me right in. The staff was friendly, BUT nobody was more nicer and funnier than Ikaika the technician. He was very patient and explained everything as drug testing has very strict protocal. We had a great conversation about being local and laughed about everything local. I am very sure all the staff are very talented concerning their work, but Ikaika took it one step further with his great aloha spirit. He definitly should be the Clinical Labs spokesperson.”

“Tuesday morning on August 1, 2023 I arrived at the Diagnostic Laboratory Service in Kapolei Marketplace to do my blood works. I noticed there were several people inside the establishment already. I grabbed a paper ticket and waited patiently for my turn. In less than five minutes I heard someone say "99". I looked down at the paper ticket and seen the number 99. I handed the female worker my state identification card and gave her my phone number as well as the info on who the blood work results should be sent to. I followed the worker to a room where my blood works took place. The wahine employee informed me that her name is Angela and that she'll do the process of withdrawing blood from my arm. Two vials were filled and the blood was taken from the left arm. Throughout the process I had my eyes closed since I don't really care for needles. Diagnostic Laboratory Service in Kapolei Marketplace will be my go to place for blood works. After all get several choices of food establishments nearby in case I get hungry.”

“Staff is friendly, I have small veins which make them hard to find to draw blood, never had a bad experience. They are exemplary at what they do and you feel comfortable and at ease. Highly recommend this location..”

“I took my 3 hour glucose test here today, personally, I had such good service from brittani & Mel. They were both so kind, patient, and knew how to draw blood quickly. They both did amazing and I appreciated how on it they were over the course of 3 hours. They even let me wait in my car. Thank you brittani and Mel! I appreciated the kind customer service :)”

“I was very happy with the service I received at the Aiea location. Kawai was very good at managing the patients by herself and 1 trainee. Usually staffed with three phlebotomists, she managed 4 patients: 2 children and 2 adults. She did an excellent job finding my vein and taking my blood.”