Brooks Brothers is America’s oldest retailer, designing classic American sportswear and tailored clothing for over 200 years. It is famous for its finest suits, dress shirts, and chinos, and is the inventor of the iconic Oxford Cloth Button-Down shirt. The business is committed to providing an exceptional online and in-store experience, with store experts always available to outfit customers for their special moments. Reviews highlight exceptionally professional, courteous, and helpful staff who are friendly, empathetic, and kind. Associates guide customers in selecting styles, ensure perfect fits, and provide invaluable assistance, making clients feel comfortable. They go above and beyond, even in last-minute situations, helping to find perfect suits for weddings and crucial job interviews. Staff are praised for recommending great tailors and tirelessly working to find the perfect fit, making customers feel like they have a personal shopper. This expert service saves important occasions and contributes to customers' success and confidence. However, one customer noted that, based on what they saw, nothing was made in America, with items from China, Vietnam, or Pakistan, which was not what they were expecting. Despite this observation, the overall sentiment praises the quality, expert service, and dedication to customer satisfaction, with many customers highly recommending Brooks Brothers.
Needed a new dressShirt and dress pants for a formal event. Sales associates were incredibly helpful to make sure my son got the best fit. We also found flannel pajama pants on a great sale price! So appreciate great customer service and attention.When making a significant purchase. Will definitely be back!
December 2025
There's always a great deal to be found here. Plenty of selection. Great staff.
November 2025
Ethan went above and beyond in helping me find an outfit for my family photos. Will definitely come back in with high expectations.
