The Home Depot #6978 in Suwanee is more than just a hardware store; it offers tools, appliances, outdoor furniture, and building materials. Customers appreciate the knowledgeable and friendly staff, particularly John, who assists with locks, and manager Sarah, who provides excellent customer service. Although some customers have experienced issues with the store's new computer system, resulting in discounts for larger purchases, the staff's determination and kindness make a positive impression. However, there are reports of difficulty in getting help, especially in the garden center and loading assistance for heavy items. Overall, the store is a reliable option for home improvement projects, with a commitment to customer satisfaction.
