Banks in Sugar Hill, GA

“New to this area and opened our bank account with Amerois Bank basws on a recommendation. Each employee acknowledges us when we are at the branch and always answers any questions or sees to our needs. The manager, assistant manager, and all the other staff are all what we love about our bank!”

“My first experience as a new customer. The person assisting me was courteous, had great customer service skills, listened to my needs and even engaged with me on a personal level. My experience made me feel like I was a real person and not just a number like to feel at the other banks that I have relationships with.”

“Mr. Qi Wang was AMAZING!I needed to open a unique trust account which so few people around my area seemed familiar with. In fact, I called a few financial institutions around my area, and no one seemed to know about it or be willing to research their procedure about this trust.When I called Wells Fargo near me, luckily, I was able to talk to Qi over the phone. It was several months ago, so if I remember correctly, I believe he told me he would need to research and give me a callback. Later, he kindly explained to me what I would need to bring to the branch and what the setup process was going to be like, after having taken his time to learn about this trust and his bank’s policy regarding it.Months later, I made an online appointment to visit the branch finally and specified I’d like to work with Qi. I ended up having to push back the appointment two times on the same day. I finally met him at the 3rd appointment and apologized for pushing it back, and he was cool and understanding about the delayed appointment.He was professional and VERY meticulous throughout the meeting. This is a kind of trust that a banker would deal with less than a few times, if not zero, in their entire career. But he diligently researched about it and worked with the division that deals with this at the headquarters. He was a problem solver. Since it was my first time trying to get this work done, I didn’t have all the information. He tried to find it out for me, made the best and most reasonable guess, double-checked it, and advised me & gave me tools I would be able to use in case I later got updated information. He knew what was best for his client. All in all, it went amazingly smoothly with Qi’s help, and my needs were met. I am definitely going to go to him for my future banking needs with Wells Fargo. I highly recommend Qi.”

“I was initially skeptical about going to this branch due to general bad reviews yet I went as it's closest. Honestly, most of the bad reviews can be attributed to individual 'expectations' as they expected a full branch with teller services. This branch has everything except teller services. Chase Bank's front office people are generally good BUT their Back Office definitely needs improvement in their efficiency. Whenever someone opens an account, the back office due diligence takes days which in my opinion SHOULD BE DONE IN HOURS.The staffs at this Branch were very prompt, courteous, attentive and served us immediately to our full satisfaction. Keep up the good services!”