{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
9AM - 5PM
7200 US-278, Covington
Banks
9AM - 4:30PM
2160 W Spring St, Monroe
Banks
“I had the unfortunate experience of having someone, in another country (say what??) attempt to use my bank card info (and had at least my zip code too) to make a 'purchase'. I received a text and a voicemail that I did not trust to be legit and went to the bank in person. Seth, the bank manager helped with finding out what was going on.Seth was great, did some digging and called the number I'd been called and texted from, which I wasn't sure was legit (and at first neither was he). He found the attempted transaction and where it originated from. After conversing and the case declared to be fraud, he and the gal on the phone shut down the card and ordered a new one.I appreciated the bank's and catching & reversal of the transaction immediately and Seth's patience and understanding, taking it all quite seriously as I was quite stunned and not sure how to handle the new situation. I had that week's pay hitting the account the next day and needed funds for a day trip and weekend as my daughter was flying in. Fortunately, I had been pulling a bit of cash out for a few checks so had some on hand and a couple of us pulled together for the weekend's necessities. Seth offered to pull cash out from what was in the account.I appreciated his help and demeanor over all. He was very kind and pleasant to work with.”
“Everyone is always friendly and handles my transactions quickly. I've used several banks in the past but I've found that United Community is by far the best one that I've used. It's has the friendly hometown bank atmosphere that continues to put their customer's first. I would highly recommend using them for all of your banking needs.”
“Pinnacle Bank of Georgia still offers that “small town” banking feeling. Very nice people who remember your name and are eager to help you in any way. They offer the same services as the big banks without hassles and at lower costs. If the Andy Griffith show was around today, this would be the bank in the show.”
“Whenever I go to the Monroe, GA branch I feel welcomed. The professionalism and customer service is awesome. About three weeks ago I went to withdraw some money from my savings account, but had forgotten my ID when I changed purses. The teller was still able to assist me by looking up my identification in the system. I was blown away with this extra effort on her part. This is just one example of the wonderful customer service that I have received at this branch.This is not to say that other branches and loan officers are not just as great!! I have never had bad service at any of the branches that I have visited. This also includes working with loan officers over the telephone. Keep up the amazing work PSCU!!!”
“Opened checking account with Pinnacle bank and everyone was super nice. Maxine opened a account for my daughter and myself. She went above and beyond to explain everything. She is the sweetest. I have never been treated this kind at any other bank. I highly recommend Pinnacle.”
“Shout out to Amy at Monroe GA branch. She took time to understand my needs and request. She called credit card services for me to do a conference call to help me get to an agent and to help explain my concerns to them. She stayed on the call and simplified the process. Thank for the excellent customer service Amy.
Sandra Williams”
“Shout out to Amy at Monroe GA branch. She took time to understand my needs and request. She called credit card services for me to do a conference call to help me get to an agent and to help explain my concerns to them. She stayed on the call and simplified the process. Thank for the excellent customer service Amy.
Sandra Williams”
9AM - 5PM
11160 GA-142, Covington
Banks
“Visited this bank to update some info, Erron James Maxey was absolutely professional, kind, attentive and patient. He's a GEM at his Job! I give him 10 stars ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐. We need more of him in this world.”
9AM - 5PM
221 S Broad St, Monroe
Banks
“Shout out to "Jennifer"!She went above and beyond to assist me with my questions and banking needs. She's smart, empathetic and has personality plus! Please recognize Jennifer for her exceptional customer service!!!Thank you Jennifer, for your help and kindness, today!! The world needs more people like you!”
“Teiawan and the other 2 ladies were awesome & pleasant. I wasn't trying to open an account but it was a great opportunity for my situation. Thank you so much for going over all the details! Thank you ladies for your compassion & for making me smile through the whole process! Teiawan you went above your duties to answer all my questions & concerns. I called CS re: overdraft & it was taken care of. Much appreciated and grateful I found you all & for being in good spirits! Happy Holidays & no good deed goes unnoticed keep up the great works ladies! Take care Kay”
“I must say how my son and I enjoyed our time with Ms. Jenny today. She was very informative, answered many questions and we laughed with each other continuously. Now that's the kind of customer service I appreciate. Awesome first day experience many thumbs up!!!”
“ATM works sometimes. My girlfriend and I were able to set up a brand new checking account and transfer all funds from an existing BoA account in a cool 30 minutes. Lady helping us was very helpful and cordial.”
9AM - 5PM
1990 W Spring St, Monroe
Banks
“The two bankers that I have dealt with (Nicole and Hannah) have always been very friendly and knowledgeable in assisting me with any information/documents needed. Thank you!”
9AM - 5PM
3110 Hwy 278 NE, Covington
Banks
“I went in today be I needed help with a problem I had with my account. I was help by Chanell R. She was awesome . She helped me with my problem and I definitely recommend you to go in and see her. She will do her best to help you.”
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
“Mrs. Sherry is so nice! Has the most bubbly personality and so very helpful! I’ve been a member at this bank since 2008. I couldn’t imagine banking anywhere else!”