The Advance Auto Parts store on Cobb Drive in Smyrna offers automotive aftermarket products, free services, and same-day options. It provides free battery testing, free battery and wiper installation with purchase, free engine code scanning, and free battery and oil recycling. The store features leading brands and a loyalty program for discounts. Reviews consistently highlight exceptional customer service and knowledgeable staff. Customers report being helped quickly, with installations like wipers completed promptly, leading to a fast and efficient experience. The staff is praised for being proactive, helping to diagnose vehicle issues, checking parts like bulbs, and thoroughly explaining products and their functions. This expertise and dedication to customer care are noted as standing out in the industry. The service makes customers feel empowered and ensures they get the right parts, fostering loyalty and repeat business. The store environment is described as one where the team works well together. While slight wait times can be normal, the overall experience is frequently called amazing and as good as it gets.
Glenn is TOP notch -- I had an issue yesterday and he delivered superb customer service - very thorough and professional. Not just for me and while working WITH me, but to everyone else that came through the door after ... what an asset. I will be back!
May 2024
Great customer service and knowledgeable! I was in and out within 10 minutes and that included installing my wipers. Shoutout to Amber! Thank you again.
March 2024
Store was clean and organized, staff was unexpectedly helpful
