“This is about Russ. This guy is the coolest most caring salesman I’ve met in a long time. I went to this store a week ago while I was almost sure I’m gonna buy a brand new Spirit treadmill elsewhere but just to check out what they have. Russ was so informative, friendly and trustworthy that he gave me so much insight about treadmills, right shoes and other useful knowledge in general. I liked him very much but decided to just give him a good review and buy somewhere else. Well, that’s not what happened. Matrix treadmills and their high build quality were so tempting that although they were out of my budget range, I went back there and man, he did everything he could to find me a great deal from their pre-owned inventory. He communicated with his managers to bring the price even lower and he made it happen for me. Thank you so much Russ. You have a heart made of gold and you rock it!”
“Got a great deal on a pair of used water skis that they had repaired. Jay was able to hold them for me til I could get them…unlike another place that assured me “they had the skis if they are listed on the website” and “it’s fine it will be here when you get here” and then when I show up later the same day and lo they have only one ski. I’m not bitter about it at all because it led me to find THIS far superior store.”
“This is a family owned business that focuses on customer service. They have a wide variety of tennis racquets, shoes, clothing and accessories. They also have pickleball too! Prices are very competitive. They feature one hour stringing, which I have taken advantage of on numerous occasions! They also have a very good demo racquet, selection which allows one to try before you buy! I recently purchased a racquet after trying out several different ones. I received very helpful advice/guidance on racquet selection and strings based on my type of tennis game. I am very satisfied with my purchase! I highly recommend Your Serve Tennis to take care of all of your tennis, and Pickleball needs!”
“On Wednesday, June 14, 2023 I went into this Famous Footwear store to return a pair of Converse that I had bought for my daughter for her birthday on June 7th. I bought them online and had them shipped to me which I paid extra ($14) to make sure that I had them in time for my daughter's birthday. I actually made the mistake of buying the wrong size, so I wanted to return them to the store and I was thinking that I would just have to get a refund for the pair I had and then reorder them online and pay again to have them shipped to me...this time in the right size. Well, I was greeted by a young lady named Alexia, who asked me if I wanted to return something and I said yes. She was SO professional and actually went in and saw where the same shoe was now $5 cheaper than when I bought them, so she refunded me the $5 difference, ordered me the right size and said they would be shipped to my house free of charge!!! Wow, what a great way for this to all turn out...basically, totally stress free with great results! And to make things even better, the shoes were delivered to me on yesterday, June 16th only 2 days after I went into the store, which was DAYS faster than when I had originally ordered the first pair in the wrong size and paid $14 to have them shipped to me. I don't live very close to Roswell, but in the future I'm willing to drive to this store for any of my future shoe purchases with them because I know if that OUTSTANDING employee Alexia (if she's still there) will make it an enjoyable experience! Thanks to Alexia for outstanding customer service and even in a very timely way!!! ??”
“Chris and the team that works on my bike always provides extraordinary service. I have purchased two bikes there over many years and would never go anywhere else.”