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“I had a bad power button on my galaxy a13. The owner was able to diagnose, order the new part and fix it in two days! Cost $60, versus a new phone of $240. I liked him and recommend him to you all!”
“The staff was very nice, straightforward and clear. The people were concise and precise on what they were doing and they’re one of the best people in the business.And went in for a screen repair. They did the screen repair and they threw a bone at me and gave me a screen protector to one of the best people.”
“The is the place to go when you need to buy a phone. The salesman was super nice and extremely knowledgeable, and very swift in switching your old to new. I recommend this place for a great price, quality and a swift transition.”
“Ryan Mabry and his team were amazing and we could not have found more customer but you and friendly employees in this entire city! So grateful for their compassionate support. I saw them trying to serve so many customers!”
“Rampley was amazing! We switched our service to Verizon and got new phones. Rampley stayed late after closing to help us with the entire process. Really appreciate him.”
“Erik is the man, if you go here ask for Erik the man and he'll get you set up in a giffy. He's a big rizzler and awesome sauce. Give this man a raise!!!”
“I had a great experience at this location today. I have been experiencing problems with my boost Mobile phone since Sunday and have called their customer service line every day to no avail. I went into the store today, the young man that was there today was able to help me, every time I made a phone call my phone would go to the boost Mobile line if your boost Mobile customer press 1 if your whatever customer press and other number. The young man that was there actually helped me to where I was actually able to call someone, but an hour after I left the store my phone reverted right back to the if you're a boost Mobile customer press 1, if you are whatever customer press another number. I have no idea what they have done to mess up my phone line ,but they have and they have not been able to correct it to which I have not been able to call anyone and no one can call me, but I can text and get online but if I'm stranded anywhere I can't call anyone for help, except boost customer service. Needless to say I am very exhausted and frustrated with their customer service and technical support to which they have not been able to fix the issue that they have caused. So now I'm paying for a phone line that I can't use and I doubt very much they're going to give me a credit for. I've replaced the phone and I have gotten a new SIM card and still can't make a phone call and no one can call me. I'm done all of the troubleshooting, there's no call forwarding ,no call blocking, there's no Wi-Fi calling turned on. I'm seriously tired of them telling me that there is a problem in the area ,because my son has a boost Mobile phone that is on a different account ,in the same house and there's no problem with his phone. So the store gets a high rating but boost Mobile itself, I would give a -10, because I have called you every day since Sunday and you have not been able to resolve the issue that is obviously on your end.”
“I had a great experience at this location today. I have been experiencing problems with my boost Mobile phone since Sunday and have called their customer service line every day to no avail. I went into the store today, the young man that was there today was able to help me, every time I made a phone call my phone would go to the boost Mobile line if your boost Mobile customer press 1 if your whatever customer press and other number. The young man that was there actually helped me to where I was actually able to call someone, but an hour after I left the store my phone reverted right back to the if you're a boost Mobile customer press 1, if you are whatever customer press another number. I have no idea what they have done to mess up my phone line ,but they have and they have not been able to correct it to which I have not been able to call anyone and no one can call me, but I can text and get online but if I'm stranded anywhere I can't call anyone for help, except boost customer service. Needless to say I am very exhausted and frustrated with their customer service and technical support to which they have not been able to fix the issue that they have caused. So now I'm paying for a phone line that I can't use and I doubt very much they're going to give me a credit for. I've replaced the phone and I have gotten a new SIM card and still can't make a phone call and no one can call me. I'm done all of the troubleshooting, there's no call forwarding ,no call blocking, there's no Wi-Fi calling turned on. I'm seriously tired of them telling me that there is a problem in the area ,because my son has a boost Mobile phone that is on a different account ,in the same house and there's no problem with his phone. So the store gets a high rating but boost Mobile itself, I would give a -10, because I have called you every day since Sunday and you have not been able to resolve the issue that is obviously on your end.”
“Excellent attention, especially the girl Jacky Arroyo who treated me very pleasantly, excellent treatment and with a lot of patience she was able
Solve my problem with 100 point attention ???? Thank you.”
“Troy was very very very patient, professional, knowledge, and diligent in getting my services transferred to Cricket. My other carrier gave a slight delay on things but Troy saw the process through. I'm grateful. I highly recommend this East Ridge location for your phone service needs!!! Superior customer service!!!”
“So happy with Tracy and her boss David. Dashia helped too! It’s been a long time since I’ve walked into a business and see all the employees work together. It makes you want to come back. I’m definitely letting my friends know! Thank you!!I’m so great full for the service we got! Thank you!!”
“Always has friendly staff that knows what's up.
Little light on PC peripherals but that's hardly their fault. Still an amazing store and my favorite place to chill in the mall.
Make sure you check the clearance bin”
“I’m sharing my experience at this particular location because of the great customer service displayed on 2 different occasions! I Have an 80 year old friend with an android phone and I use an IPhone so I’m not familiar with his phone but he needed help and we went and a sales associate named Noah was able to address his problem immediately. That was several weeks ago, well today my friend called and needed to email a photo to one of his friends and of course not being familiar or technological savvy enough to do it with his phone we went to Cricket on Battlefield Pkwy. again and Noah wasn’t there but young man named David was and he went above and beyond what I would’ve expected from a sales associate/support guy. I know for a fact that when I need a new iPhone I will certainly get a price quote from Cricket on Battlefield Pkwy. Both Noah and David were very knowledgeable and above all HELPFUL! Way to go guys, that’s a great way to expand Cricket’s customer base ‼️??”
8AM - 9:30PM
5312 Ringgold Rd, Chattanooga
Mobile Phones
“(Translated by Google) Excellent place to buy Mexican products, thank you for your kind attention(Original)Excelente lugar para comprar productos mexicanos, gracias por su amable atención”
“This place is great! VERY helpful staff. Alphonso is the best! Diligent, helpful, great follow up, friendly, concerned about his customers. I’ve worked with 3 staff members and each has been top shelf. Will continue to shop here and highly recommend him and them to you without reservation…”
“Went here to get help with my Son's new Phone. They helped him set it up and showed him how to use it,since he wasn't familiar with an I-phone. The young man was very helpful and polite.”
“Jabari, Cody, and Mr David the store manager all 3 of the men’s was so nice. They answered all my questions and I want to give them a biggest customer Service STAR! they are awesome. I’ve never been a store with so much swag especially from a Manage. I’m telling my friends to go there!!”
“First off the fact that I can’t give this “young Extraordinary customer service top-flight MetroPCS employee “ a TEN STAR REVIEW- that’s the second thing wrong here AND THE FIRST IS THAT Cristina is NOT THE REGIONAL MANAGER AND OR THE CUSTOMER TRAINING PERSONNEL!! She was EXTREMELY HELPFUL AND ABOVE AND BEYOND WITH THE HELP SHE GAVE MY WIFE !!! I don’t think I’ve had a better experience in retail history.! I was coming in to drop the service and switch to Verizon- but ONLY BECAUSE OF HER AND THIS VISIT - Metro has me FOR LIFE !!!!!”
“The customer service that I received today was the best experience I've ever had with any sales reps in our city!! My phone was messed up for 3days. It would not power on, walking in to the store Carlos, Mustafa, and Keosha were all so professional, friendly and patient. I was told by two other stores that it was no help for the phone and I would need to just upgrade. WELLLLL special thanks to Carlos, he diagnosed the problem and fixed my phone!! I never do reviews, but they deserve 10 stars!!!! You guys are awesome!!”
“I didn't buy a phone or anything from them, I was having issues with a T-Mobile phone I had switched to their network. The ladies inside were very nice and happily tried two or three things before solving my issue then kindly explained to me what it was they did in case I had the issue again in the future. After countless phone calls with customer service and multiple visits to Walmart where I got the sim card, these wonderful ladies had me fixed n on my way in under 10 mins”
“Nick, the store manager, was amazing to work with. His reps, Alex, Mia, and Beth all had great personalities and had me and my bf laughing the whole time. I would recommend anybody come to this store just for the environment alone, not to mention all the stuff they helped with my account. Thanks y'all!”
“The best boost experience I've had since signing with boost. The manager, Tara was helpful, knowledgeable, and very patient. She made sure that everything thing was taken care of. This is the reason I will my services with Boost mobile.”
“Richard is the best appliance specialist. I was very impressed with his enthusiasm. He mentioned he was recently promoted to appliances so at first i was nervous he wouldn't help me with the questions i asked but every question he didn't know right away he was able to acquire an answer for. Thank you Richard!!!”
“I have to say that I was pleasantly surprised at how easy it was to get wh??at I needed so easily.The young man who helped me was beyond wonderful,!! What a sweetie. He's very good with people and his job.I am completely satisfied!!”
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“Lana and Harlee was very helpful and both went the 2nd mile to see that we got the right phone and to help solve a problem we had with my wife’s phone.
Both gave great customer service!”