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“We loved working with Anica to get switched over from Metro to Xfinity! It’s crazy to think about how much money we saved by combining our internet with phone service (less money than a 2 person line with Metro). Anica was so patient and helpful: her gentle nature and kindness made our visit fly by. She was so informative and saved us so much money by telling us about all of the special promotions and deals. We are so happy!”
“Lilian was very helpful and is a very good sales person.She is A very charming personality.She got me a very good phone case and sheild.And she made my day so much better.Everybody should have a person like this in there phone place of business. SHE IS A BOOST TO BOOST a Moble.”
“10/10 experience. I was able to get so much insight just on the company itself, enhancing my knowledge on my phone and what I really was dealing with. Mainly a shoutout to Whitney for being wonderful!!”
“Everybody’s talking about Trey, and I’m sure he’s great. But I came in yesterday and Josh was AWESOME. He helped me quickly upgrade my phone and was able to answer all of my questions. Definitely recommend this location, as they have not one, but TWO great people ready to help!”
“Working with Noel today was a pleasure I've never worked with someone so patient so knowledgeable and so calm I've been stressing associates out for the past couple of days with this phone transfer issue but Noel was able to figure it out”
“Wyetta was/is a ROCKSTAR!
I want to commend Wyetta for her outstanding service. I had been struggling to transfer my line to my new phone since the end of May, and after multiple unsuccessful attempts with other branches and their customer service, Wyetta was the ONY one who could resolve the issue. Her professionalism and dedication to customer satisfaction were evident throughout the whole process. She went above and beyond to ensure that my problem was finally solved. Or that I could at least have a working phone before leaving the store.
Thank you so much Wyetta for your exceptional help. You were so understanding!
:)”
“Jason helped me a lot with my phone process. It was fluid and easy. The staff at this store is very friendly and helpful. I recommend it to everyone. The manager is French, she is a manager, she is great, very informative.”
“My experience with sales associate Khazaria was extremely pleasant. She was very friendly and professional. The transaction from start to finish was smooth with no issues. She is definitely an asset to the store and for that, thank you kindly for your service.”
“Jayne went above and beyond to handle my complicated 5 phone and one watch family plan conversion from ATT. I don’t normally leave reviews, so you know she left a great first impression for me with T-Mobile.”
“Excellent service, they helped me with everything and provided me with solutions. The staff is very friendly, the one who helped me was Alvaro, he was very attentive and kind.”
“Let me tell you Ken & Corrine are the real deal dream team! From the time I entered til the time I left, they treated me with great hospitality, professionalism, and were very time efficient. I was having some troubles regarding my phone/account, and they handled them swiftly and easily! If you’re ever near the PTC T-Mobile location please give them a shout:)”
“Thankss for Bill @ T Mobile for his expertise in helping me although I had a BAD experience @ T Mobile @ State Bridge store. Elijah was a good source too. Therefore any future questions & concerns … Bill is my Go To Guy ?.”
“The staff here are always professional and great customer service . Jay is Amazing and Joey is also great.Great management. I will always come here for my T-Mobile services.”
“It took a few visits to this store to get soneone who could really help me with an exchange for a flip phone recently purchased, but not working properly. Once I got to the right person - Maria M. the Manager, she was extremely helpful and the process and exchange took place smoothly. TMobile - hang on to her!!! Thank you Maria -”
“Customer service was excellent!!! Everything was explained through the setup process & they do ask for your consent before adding extra services. Highly recommend others to visit this particular store location”
“Had to stop by TMobile this afternoon and was helped out by Christian. He was attentive, kind, and efficient. I was in and out. I appreciate his patience while I sorted out my phone issue.”
“I went in with my own phone, and the owner of Compucel was so eager to help me get service with Boost Mobile. The owner was very professional, kind, and patient in making sure my phone worked properly and all my contacts got transferred over. It's such a pleasant experience.”
“Amazing experience! Adam took great care of my husband not only did he got us a great deal with a new iPhone but also made our phone plan more efficient for us. Also he had a great personality making our wait time more enjoyable and fun ! Thank you so much Adam!”
“Sierra and Astrid were amazing! They were patient and kind. They left us feeling at ease and satisfied. We left Verizon because of their unsatisfactory. We joined T-Mobile because of these two young ladies and their exceptional work.”
“Great customer services by Justin highly knowledgeable
He assisted me all the way from my transfer from att back to mobile and help me get special offers to get my new phone”
“I recommend this store, the customer service from the ladies who are in the display case is excellent, they are very friendly and very concise in delivering the information.”
“My T-Mobile expert Fidel from store no 5843 set up my new moto G 5G phone. He is truly an expert. He is knowledgeable, patient and professional. It was such a pleasure to have him help me. I will always come back if I need additional help in the future.
Kudos to Fidel ?”
“This was a great customer experience. My Representative Brianna showed Excellent customer service, had a kind demeanor, was very knowledgeable with optimistic spirit, and was extremely patient. I was thoroughly impressed. Gold Star! Awesome job!!”
“Great customer service. I've gone in twice while trying to determine the best time for me to upgrade my phone. Both associates that helped me took the time to break down the math and help me make the best choice for my new upgraded phone. Left as a very happy customer with ideal new phone for me!”
“Me and my wife was in the store to upgrade our phones; when we walked in, Eddie greeted us as if he was waiting for us. Spend almost an hour with him and ended up buying two new phones. He was very pleasant, patient & knowledgeable and helped us with all our questions and concerns. Great Customer service, clean and well kept Store.Thank you Eddie”
“My guy, Ray, handled my upgrade and storage transfer to my new phone like a true professional. He did such a great job with his service that I had to buy an add-on. The store overall had a great vibe and the employees seemed like they enjoy their job.”
“This place is a hidden secret.De Von, Yusuf and Josh are the most efficient quietly spoken customer service experts. They went as far as looked for more ways to save money, and mentioned promotions that they need not have, which saved me a lot of money. They were constantly kind in the face of some other annoying customers, and very informative. Their location is a little hidden, so it’s not as busy as others. I will always go back to their store”
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“I had a wonderful experience at this Verizon store! First of all, Malik assisted me with getting a new phone, and it literally took less than 20 minutes. It is important to note the less than 20 minutes part because I had no service on my current phone at the time. So as a result, I had to go back-and-forth with my mom who is on the account and Malik made it such a smooth and reassuring process. He also helped me to get a really good deal on protection and a charger for my phone !!! I just really appreciated the people who work at this Verizon store they are all so kind, quick, and down for a laugh !”