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May 2024 by Kevin Woolf
Always has what i need and the service is 2 to none . The employees are ready and waiting to assist each and every customer that comes through the door. Reminds of those times when people cared. And at howard brothers they do.
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May 2024 by Jay Presley
Great, very helpful and well layer out! had everything you would want from vegetable plants to deer corn to cat and dog houses!
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December 2023 by robert engstrom
I try to stay out of the big box stores as much as possible, but Howard Brothers is hit or miss as far as having what I need. The employees are very helpful when you need a particular size bolt, nut etc. But went for lawn weed and feed and was told " we don't carry that". It's what people use! I will pay a little more to support local owned businesses, but sometimes their prices are MUCH more.
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November 2023 by Jim Mathis
Bo is almost always there to greet you and direct you to the appropriate person for your situation. He is friendly, knowledgeable and customer focused. Both is the reason I don't go to other hardware stores.
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October 2023 by Jefferson Hargrove
Great experience overall. I was recommended to the store after ace didn’t have what I was looking for, and they had a bunch of equipment in stock. Their prices are on the more expensive end, but that is usual for what you’d see at a local hardware store. The employees where great and very knowledgeable about the equipment and even helped me when I had some troubles getting my blower started.
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September 2023 by Derrick Floyd
They are great at purchase, it all goes off a cliff after you buy. Oil change and service 4-6 week I was quoted. Are you kidding me !!! More focused on sales than service. Think twice before buying from these folks, unless you know of somewhere other than them to service it.
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September 2023 by Derrick F.
Never buys a mower here. When it's time for service.... 4 to 6 weeks !!!! Are you kidding me, Terrible customer service after the purchase.
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August 2023 by Mountain Guide
Howard Brothers True Value was neat and organized. They have a large amount of inventory on hand. The staff is willing to assist you. True Value has everything from paint, plumbing, and electrical supplies to lawnmowers, string trimmers and chainsaws.
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July 2023 by Mandy Smith
The rudest people ever. Had a quote to fix a lawn mower and it was not even close to what they charged. Then two weeks ago they said it was ready and then after arriving it was not. Went today to pick it up and the men did not help with a stuck trailer ramp, pushed it on then asked for a rope to help tie it (after spending $300 there for repair) and they said they didn’t have any? Never will I ever go back there.
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July 2023 by Chuck Simon
Nicest folks and always helpful with advice regardless of what a customer spends in the store. That's old fashioned good business practice which leads to customer loyalty.
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July 2023 by Rich L.
Extremely rude staff. They act like it is a special favor to help you, even though they are very, very expensive. Paying top dollar. Not recommended at all. Go to Lowe's or Home Depot instead.
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June 2023 by Philippe
Tried to get a key made there.The tall white guy with blond hair and a big mouth is rude, obnoxious and has the worst attitude. If he is an employee they need to fire him IMMEDIATELY!Went to Ace Hardware, got what I needed and they are supper friendly there.
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May 2023 by Bill Williams
Too much paperwork you have to fill out just to have a new blade put on your push lawn mower. Left the mower overnight, got a text the next day that it was ready. Picked the mower up an drove it home. Went to cut the grass only to find out THEY NEVER REPLACE THE OLD BLADE WITH A NEW ONE. Had to drive back and get them to put a new one one. They were sorry but still charged me!
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April 2023 by Anna West
I have been using Howard Brother for 20 years. However, I have just had a terrible experience with them. I took my mower in for an oil change, air filter, loose choke, and loose throttle cable. They called me and said it was ready - I went to pick it up, paid my bill of a little over $500; when they went to get it out of the shop to put on my trailer, they came back out and said it wouldn't crank. After waiting for over 2 weeks, they finally said it can do that at any time, and it happened to go bad in their shop. (I had already used the mower 3 times this year -). So with another bill of almost $300, I have to pay for their negligence. I urge everyone to find another place to shop!
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March 2023 by Philip Kempainen
Jeff and Eric helped me find the exact mower I needed and even loaded it up into my truck. Extremely professional yet personable.
