7:30AM - 4:30PM
5324B Old Norcross Rd, Norcross“Subject: Outstanding Customer Service - Door Purchase Experience**
Dear Home Depot Team,
I am writing to express my sincere gratitude for the exceptional customer service I received during my recent door purchase at your store.
From the moment I walked in, I was greeted warmly by your staff. The associate who assisted me, Terry Martin was incredibly knowledgeable and patient. They took the time to understand my needs, answered all my questions, and guided me through the various options available. Their expertise made the entire process smooth and enjoyable.
What impressed me the most was the attention to detail and the genuine care shown throughout the transaction. Terry ensured that I had all the necessary information about the door's features, installation process, and maintenance tips. Their professionalism and positive attitude made a significant difference.
The delivery was prompt and the door arrived in perfect condition. The installation team was also top-notch, demonstrating great skill and efficiency.
Overall, my experience was outstanding, and I am extremely satisfied with my purchase. Home Depot has always been my go-to store for home improvement needs, and this recent experience has reinforced my trust and loyalty to your brand.
Thank you once again for providing such excellent service. I look forward to shopping at Home Depot for future projects.
Best regards,
Alen Assefa”
“Rented a sander for my deck project. Guys were super helpful and recommended a different sander than I had reserved. Everyone was happy and helpful. The sander worked out great. Also gave us water and some candy. Great service.”
“I don’t normally review but this is by far one of the best places to source exterior plants near the metro area. I have never been dissatisfied by product quality or timeliness from this supplier. Carey always picks up the phone and has even helped me out on time when I was late to informing him of my needs or install date. Great team, we will keep spending our money here. I suggest you do as well!”