Building Materials in Norcross, GA

“Excellent customer service, I cannot speak highly enough of Angela Cochran's exceptional assistance. Angela consistently goes above and beyond to ensure that my inquiries are promptly addressed and that I receive the support I need.”

“I've pick up Tilt Wall Braces from Whit Cap a couple of time to deliver to their customers. They have a lot of construction materials in stock. They are good at what the do and will try to get you out of there as quck as possible.”

“Every summer, I start a new project and every summer I go to Home Depot or Lowe's. This Home Depot is an equal distance from my house as the closest Lowe's as well as another Home Depot. I tend to use this one because they don't change their layout and they usually have the most friendly staff. I did not give them five stars because they have two shortcomings. 1.) If there's not someone right there on the aisle or on the aisle next you where you are at, it takes quite a while to get help if you need it. Asking someone to call on the radio is best (the overhead loud speaker is nearly pointless), but a lot of the time they don't get responses from the people they've called on the radios either. 2.) If the wood guy is missing, getting your cuts could take 30 minutes or more. Yikes! It happens more often than you'd think and sometimes he's right there, but he's helping another customer decide which wood to purchase... In my opinion, if you're already done selecting your wood and need a couple cuts, they should come on over. The other people can wait as they still don't even know what they need. Ok, so now the good stuff: I've NEVER not found someone that knew what they were talking about. You can be assured that anyone on the floor knows something about something at this Home Depot. The hardware aisle and plumbing aisles get the most traffic, so they usually have at least 1 person hanging out there at all times. The people at this store have literally NEVER had a bad attitude with me either. They are always in a good mood -or they are tired and indifferent- but never have they been rude or mean or anything in-between. They do customer service right at this store- at least, in my experience. I've seen some customers come in angry and set the mood real quick, but even with those customers, the employees did a great job of handling things without getting upset, themselves. This is my Home Depot.”