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10AM - 8PM
5200 Windward Pkwy, Alpharetta
Mobile Phones
“The store worker was amazing. He gave me multiple discounts, fixed my screen in 10 minutes, and was really nice 10/10 would recommend this store for Any of your phone needs”
“10/10 experience. I was able to get so much insight just on the company itself, enhancing my knowledge on my phone and what I really was dealing with. Mainly a shoutout to Whitney for being wonderful!!”
“Tray is the absolute BEST!! Takes time to resolve acct issues, clean up the account and his knowledge is unmatched. I drive 30 min to his store. Other verizon stores are...well, shouldn't say it. Again, thank you Tray!”
“Jay and Eveline are the greatest sales people I've ever met in the phone business. Metro by TMobile has the greatest service because their network doesn't go down like other networks. There coverage area is larger cuz they have more cell towers. They also have larger data hot spots than most networks. I'm a loyal customer so I wouldn't ever leave them unless Trump bought them!!. Go see Jay oe Eveline today and tell them the Jesuslady sent you!!”
“EJ was incredibly knowledgeable and helpful! He took the time to explain the different phone options and Verizon plans to ensure I made the best choice for my needs. I appreciate the level of service EJ provides and will highly recommend him to friends/family.”
“Leo helped me today and was extremely knowledgeable, helpful, and cared about the phone issues I was dealing with. He has high integrity and has a desire give you the best solution. Thanks for leaving me a happy and satisfied customer!”
“Excellent fast service just some of the products needs to b reduced as a Verizon customer such as a outer box for my newly purchased s23 and screen protector this phone is really quick keep up the good work”
“I had a really great experience at the Johns Creek AT&T store. David and Jason answered all my questions and helped me find the perfect wireless plan for my family. Pricing was transparent, and the service was top-notch. I would highly recommend this store.”
“I called a few businesses in that area that specialize in phone repairs and his price was by far the best. The work and the quality of the repair did not disappoint. He even put a new screen protector on my iPhone free of charge. He even wanted to give me a free case but he didn’t have one that fit my phone. I ended up buying some chargers just to support a local business. He cares about his work and explained in detail what he did which I really appreciated. Although he advised me to get a phone case so I wouldn’t have to come back, I have a feeling l’ll will be and I will definitely be using his services again. Repair was done in two hours flat. No appointment.”
“Alec, the manager at the store, was super kind and helpful. I have a corporate phone that needed a new eSim, but couldn't find the right authorized person from my company to talk to AT&T on my behalf. Alec gave me a few solutions which ended up helping AT&T issue a new eSim. Thank you Alec!”
“William help my husband and I! He was extremely knowledgeable, patient and polite! This has been, so far, the best experience we have had at a ATT store! He was willing and kind to answer all our questions! Again, THE BEST EXPERIENCE WE HAVE HAD SO FAR!!!!”
“I had a very easy and seamless interaction with Devonte in obtaining a new Apple Smart Watch Series 9. Devonte made the experience a very pleasant and hassle free experience.”
“Our sales rep Vince at the Northpoint AT&T store was outstanding. He actually helped us instead of overselling us. He was extremely patient and courteous, and handled our sale very professionally. We very much appreciated him!”
“Jayne went above and beyond to handle my complicated 5 phone and one watch family plan conversion from ATT. I don’t normally leave reviews, so you know she left a great first impression for me with T-Mobile.”
“Satin:Been in this store, has been a pleasure for me. Great service from Satin , since a entered the store. Professional and friendly help. I’ll be back, for sure.”
“Great experience with Tito and gang! Tito spent a couple hours switching me from a different carrier that I had a less than pleasant experience with. He hooked me up with a new plan and was able to get everyone on my plan a brand new iPhone without charging me more than I was paying before. Love my 15 pro and very appreciative of Tito’s time and training!”
“I had requested a bilingual representative to help my family understand the upgrade plans, Rene was very helpful and patient. My family were able to upgrade the same day and they were very happy with the service. Would recommend Rene to anyone needing help with their upgrades or phone services.”
“Thankss for Bill @ T Mobile for his expertise in helping me although I had a BAD experience @ T Mobile @ State Bridge store. Elijah was a good source too. Therefore any future questions & concerns … Bill is my Go To Guy ?.”
“I couldn’t be happier with the customer service I received from Scott. He was patient, understanding, kind, and very knowledgeable about all my options. I walked out with a plan I was extremely happy with that day and most importantly he was never pushy (aka trying to sell me things I didn’t need). My experience at this Verizon with Scott’s excellent customer service was the definition of a five star experience. Also to be noted, the other sales reps on staff that day were also very nice and encouraging. I shared some artistic goals with one of them and he made me feel seen and heard. Highly recommend this Verizon location!”
10AM - 8PM
10479 Alpharetta St #5, Roswell
Mobile Phones
“I just got a new phone. I came to the Crabapple store, and somehow, I couldn't get into my phone ( I was messing around with my settings) ? of course, I was freaking out! The store was open, but the door was locked, Nick was having his break, was in his car, and saw me. Came up to me, ON HIS OWN TIME, and fixed my phone so I could get in and use it.Outstanding service and a very kind, respectful young man! Very appreciative of the "above and beyond " service Nick provided. Thank you again, Nick! ( I told you I was gonna put you on blast, lol ❤️)”
“Had to stop by TMobile this afternoon and was helped out by Christian. He was attentive, kind, and efficient. I was in and out. I appreciate his patience while I sorted out my phone issue.”
“I went to pay my monthly payment and came out with 2 new tablets with the best promotion on the market. I recommend this store for whatever you need, the staff is very friendly and has the best customer service.”
“Wonderful experience at Ameritel in Johns Creek. Angel is a gem and very knowledgeable on the phone accessories and the repair services he provides. He helped us pick out a brand new iPhone case and a case for my air pods! We also got a brand new screen protector. Everything was under $40. It was super affordable and you honestly can’t beat these prices.”
“I had a flat tire on my way home from work and after being turned away from a collision center, I wasn't too optimistic about getting help here. I arrived just before closing time and could sense that they weren't thrilled about another service request.After explaining my situation, they inspected my tire and even joked about not noticing it at first, which lightened the mood. Although they tried to sell me a new tire, I declined, but they still put on my spare tire and even offered to add air to my other tires with a smile. I was impressed by their excellent customer service and positive attitudes, especially considering it was closing time.”
“We upgraded to the new iPhone 14, the phones were mailed to us, and when we received them we could not get our cellular service to switch from the old phone to the new phone via the new eSIM. We drove up to the T-Mobile store and met Paul, who resolved all our issues in under 15 minutes. He was kind, he was thorough, and he explained everything so we understood what was wrong. Then he proceeded to fix the other phone that wasn’t even present! Great experience! I highly recommend this T-Mobile store as we have been to the one in Canton (Canton Marketplace) and they gave me misinformation and were not very helpful. We will be going to the store from here on out!”
“Maria at the Holcomb Bridge store was amazingly helpful. Answered all my questions about which phone to get, transferred the data, and was extremely knowledgable. Glad I selected that particular location. I will send others to that store.”
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“We are extremely happy with our AT&T installation and service! So much better than Xfinity! And 5 stars also to Nikki Kendrick for all her help in making the transition totally painless and super easy. She was always available for all my questions and continues to be available if I have anymore questions. I wish we had gone with AT&T sooner!! Thank you so much Nikki!!!”