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“I recently visited the T-Mobile store seeking assistance with my broken phone, and I couldn't have been more impressed with the service I received from Q. Not only was he incredibly knowledgeable, but he also went above and beyond to offer several solutions for my issue.
Q's expertise was evident as he patiently listened to my concerns and provided thorough explanations of each potential resolution. What truly stood out was his personable nature and genuine willingness to help. He even took the time to engage with my daughter.
His resourcefulness and dedication to customer satisfaction are commendable, and I believe he exemplifies the qualities of an exceptional employee. In my opinion, Q deserves recognition for his outstanding service, and I wholeheartedly recommend him for a promotion. Thank you, Q, for your professionalism and assistance!”
“Pretty busy location but still felt seen. Once someone was available to assist. I was able to get two new phones and get checked out in less than 1hr. Overall great customer service. Ashley at this location was very helpful and went above and beyond to make sure this a successful transaction.”
Internet Service Providers
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“Ashley with customer service was very kind and very tentative to my needs. My GS24 phone stopped receiving texts and sending texts. Ashley took care of my phone and did it with a smile. Thanks so much during a very stressful time Ashley!”