“Systems are down” every other time I come in. Boggles my mind. Truist.. might as well be called a McDonald’s ice cream machine
January 2022
HORRIBLE…the branch manager - Miranda Stetson - was extremely rude and unprofessional and was on a power trip. never experienced such horrible customer service. Suntrust should diffidently look into this and not have such employees working for them .
August 2021
Small buisness here with all of our accounts with your firm. Not a drop in the bucket to say the least and when trying to open a new account we were told "sorry we are too busy cna you go somewhere else." Needless to say we will be moving all of our accounts
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.