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“Raven was the best! She was very patient and made the process very smooth. It was a great experience. She answered all my questions and went the extra mile for me to ensure I had working service. I look forward to future business with Raven for sure!!!!! Thank you Raven, you’re the best!!!!!”
“Nateeah was an excellent customer service representative! She was very knowledgeable and very patient with me and helpful with all my questions I asked. Great asset to your team!!”
“Wyetta was/is a ROCKSTAR!
I want to commend Wyetta for her outstanding service. I had been struggling to transfer my line to my new phone since the end of May, and after multiple unsuccessful attempts with other branches and their customer service, Wyetta was the ONY one who could resolve the issue. Her professionalism and dedication to customer satisfaction were evident throughout the whole process. She went above and beyond to ensure that my problem was finally solved. Or that I could at least have a working phone before leaving the store.
Thank you so much Wyetta for your exceptional help. You were so understanding!
:)”
“I went to get an upgraded phone at the T-mobile store and had the pleasure of Fe working with me. She was absolutely amazing from start to finish. Very informative and helpful. Was extremely nice and chatty. Such a great experience that went smooth and quick. I'd recommend her to anymore!”
“Lilly is the best at customer service and helping with a service/connectivity issues. Gustavo and the other staffers I've interacted here are always nice as well. But Lilly is the real reason I've been coming here for my phones, etc. for the past 8+ years.”
“My experience with sales associate Khazaria was extremely pleasant. She was very friendly and professional. The transaction from start to finish was smooth with no issues. She is definitely an asset to the store and for that, thank you kindly for your service.”
“I have bren a customer with T-Mobile for over 20 years ( when it was voice stream). Always receive excellent service. Plus a great friendly & knowledgeable staff. Love T- Mobile”
“I have had great customer service every time I have been to this location, the young lady who has helped me with any problems I have had, is very professional and friendly”
“Shawn had PHENOMENAL customer service today. I got here around and was in and out with exactly what I needed in a jiffy, and I would definitely stop by again. Come here for your phone needs!”
“Just left this location after trying 4 months to get my son’s phone on the federal discount program. I had been to other locations and was told to call customer service then called customer service and was told to go into a store. So finally I tried again and Jay took care of it he for one knew what I was talking about and applied for the program for me . I left feeling thankful because as a single mom of a teenage boy times are tuff but this makes it a little easier on my pockets and comfortable knowing my son and I can communicate without money being a barrier. Thank you Jay! I appreciate you.”
“Evelyn is the BEST. I walked into the store yesterday frantic because my phone finally told me enough was enough and wanted to move on to its next life. As a graduate student whose phone is her lifeline, I thought life was over, but then came Evelyn; she went above and beyond to help me choose a great phone suited to my lifestyle and helped me transfer all my stuff while I attended my Zoom class in the store – she was very patient, friendly and eager to help. THANK YOU, EVELYN! YOU ARE THE BEST!!!”
“Im not sure if his name is JC or JT, but HE is a rockstar and took care of my return with ease and precision. In and out. No back and forth. Done! Made me want to reconnect my mobile service with them.”
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“Sydney and Richie have very awesome customer service skills and I was very pleased with their service. I give them a 10 out of 10 and five stars, wonderful experience!”