“Amairany helped us sooo much with the issues we were having. She went above and beyond and clearly showed us that our business is valuable to her. We were at the point of switching carriers but her service has kept us with t-mobile. She's is such an asset not only to this store, but to the company. If you're a frustrated t-mobile customer, come visit her at this location and you'll be pleasantly surprised at the wonderful service she provides. Every customer is important to her.”
“Working with Noel today was a pleasure I've never worked with someone so patient so knowledgeable and so calm I've been stressing associates out for the past couple of days with this phone transfer issue but Noel was able to figure it out”
12 - 8PM
6200 GA-13, Norcross“I had been with Virgin Mobile 19 years and was so afraid of the change. Going into Boost I was greeted by Fanny who spent a major amount of time with me. She assisted me with a new Samsung and set it up for me. Fanny is definitely an asset to Boost Mobile.”
“Pleasantly surprised at a very positive experience at this Verizon store - I expected it would take longer than normal since it was a weekend, but we were helped right away by Malik McWilliams. He was so efficient in gathering our details, directing us to what we needed, updating our plan and was helpful and friendly all along the way. It was a great experience and I won't hesitate to stop in again! Thanks Malik!”
“The absolute best experience I had with AT&T. The store is under a new manager whom provided me with incredible customer service. Their team gave me 100% undivided attention provided the best service possible. I left saving money with a big smile on my face. 10/10 suggest going to this store for anything you need.”
“Just left this location after trying 4 months to get my son’s phone on the federal discount program. I had been to other locations and was told to call customer service then called customer service and was told to go into a store. So finally I tried again and Jay took care of it he for one knew what I was talking about and applied for the program for me . I left feeling thankful because as a single mom of a teenage boy times are tuff but this makes it a little easier on my pockets and comfortable knowing my son and I can communicate without money being a barrier. Thank you Jay! I appreciate you.”
“They provided great customer service at this location. The young man I spoke with was able to answer all of the questions I had or direct towards a proper source for the right answer. They have some good phone deals going on and help you every step of the way to get your phone set up if you need the help.”
“I had an awesome experience. The manger, Dave, took care of me quickly, answered all my questions and helped with setting up a new line! Best experience from a phone store.”
“Well, what can I say about this location. From the entire staff here (Darwin, Melanie, Jason, & Jesenia). They did amazing trying to fix my new iPhone that had issues trying to transfer passwords and the connection. I was here for hours and not one of them had complaints helping me. Please come here to get any of your phone needs met. I know I will. They have great communication and very knowledgeable about their products.Thanks team T-Mobile of Peachtree Industrial ;)”
“Clean and well stocked. Very helpful. They helped an older feller with his phone. Old timer thought he needed a phone but they helped him reset the device and good as new”
11AM - 6PM
911 Duluth Hwy C2, Lawrenceville“I was just in the Lawrenceville office and I got makeda the office mgr she's a true asset to the T-Mobile team she deserves a raise and a lot of recognition she's the best”
“Had a great experience under the help of ERIC, the store manager. Although it was very busy, he worked professionally under pressure and handled our needs and those of others wonderfully. Very attentive, accommodating, and quality customer service!”
12 - 8PM
6200 Buford Hwy, Norcross“Great customer service. I've gone in twice while trying to determine the best time for me to upgrade my phone. Both associates that helped me took the time to break down the math and help me make the best choice for my new upgraded phone. Left as a very happy customer with ideal new phone for me!”
“Transitioned from AT&T to T-mobile in less than 30 minutes. Ms. Ashley and Mr. Yong were amazing with all their help and patience. Highly recommend y’all come here ASAP for all of your T-mobile needs.”
“Mr. Reginald Haynes gave me an excellent customer service. He was so friendly and kind. He was willing to help me with all of my issues. He definitely needs a raise, he is such an excellent worker.”
“Shawn had PHENOMENAL customer service today. I got here around and was in and out with exactly what I needed in a jiffy, and I would definitely stop by again. Come here for your phone needs!”
“María she was very helpfully, I’m very thankfully to Maria she really help with all my questions and she answered all of them I really love the service at this store also at the end of my transaction Araceli also helped me with how to do the review on the website really simple thing but they was really helpful thank you lady’s!.”
“Love my boots Mobile and service. I have been here about 9 years. My plan are not changed. They're so amazing. Good Manager and customer service. The best price than other companies. Come and join. If you don't trust me just try. You will deserve it.”
11AM - 6PM
2570 Blackmon Dr Ste 300, Decatur“Lauryn (sp) was absolutely awesome and helped my college freshman daughter get her phone set up and had us back on track in under 15 minutes tonight! She's a total superhero, and we had a 5star experience at this store because of her professionalism, humor, and kindness!”
11AM - 6PM
3963 Lavista Rd, Tucker“Denishia ("Dee") delivered outstanding customer service to me on Jan 26. She was so patient, so helpful, and very resourceful. I was changing my plan and adding a family member. My family member is not very up-to-date on technology, but she was so patient and thorough with him. She truly delivered one of the best customer service experiences I've had at any company.”
“As a truck driver I really appreciate Melanie for helping me upgrade my phone and setting up all my emails on my phone. Thank you for your patience the process was very smooth!”
“Awesome experience. I was greeted and checked in immediately upon entrance. Staff worked quickly through all other customers-I waited around 15 minutes. Dimitry and Selam helped me set up my internet and got me in and out of there with efficiency. They were so well informed of products, sales, promotions. Would recommend this store to others and will be using in the future!”
“Evelyn is the BEST. I walked into the store yesterday frantic because my phone finally told me enough was enough and wanted to move on to its next life. As a graduate student whose phone is her lifeline, I thought life was over, but then came Evelyn; she went above and beyond to help me choose a great phone suited to my lifestyle and helped me transfer all my stuff while I attended my Zoom class in the store – she was very patient, friendly and eager to help. THANK YOU, EVELYN! YOU ARE THE BEST!!!”
“The staff, Ri and Chase, are exceptional! They went above and beyond to resolve my dilemma! The best customer service I've experienced in years! Go get your REAL T-MOBLE EXPERIENCE here!”
“I came here today to switch my services over, I was in there for about a total hour and the manager even assisted with my issue. They were so patient, thorough and professional. I forget the young lady name that worked their here name was something like Veronica or Vera but she was sweet. 10 stars if I could rate my overall experience....Thank you guys so much!!!!!”
11AM - 6PM
9775 Medlock Bridge Rd F, Johns Creek“Went there to add my dad to my phone plan- Bill was very helpful and patient with us. Helped us get the transfer PIN from xfinity to complete the transfer. Ruby was helpful with the screen cover and phone case. Excellent service and highly recommend.”
“I have bren a customer with T-Mobile for over 20 years ( when it was voice stream). Always receive excellent service. Plus a great friendly & knowledgeable staff. Love T- Mobile”