“Great experience, I came into this location 3/16/21 , workers Jackie as well as the young lady that was working with her were beyond helpful. They handled every problem I had with a very positive attitude. Thanks!”
“Took my 84 yo father on a cross country road trip and upon return realized he had lost his phone. Called this store originally and spoke with Darryl. He answered all of my questions with patience and sincere concern for my circumstance. Shortly thereafter my father and I went down to the store where Darryl handled everything and made purchasing a new phone and accessories a breeze. I cannot express my gratitude enough as I was truly dreading having to walk through this process. Darryl is truly a specialist in customer service. He knows how people should be treated and his actions made mine and my father’s day. After traveling across country I have seen what good customer service can mean for a company. It can make or break you. I hope Cricket realizes what they have in Darryl and compensates him accordingly. I in no way knew him prior to this transaction but I left feeling like a friend. Thank you Darryl!”
“This young man was amazing! He was very knowledgeable and extremely helpful. He realized I was on an old plan and updated my plan to help me save money. If we had more people like him, this world would be a better place to live in! It's hard to find people that really care about the customers anymore. He value customers and have a passion to genuinely help them. This guy was amazing!”
“Joshua saved my life. I couldn’t get my truck headset to pair with my phone. I explained to him that I was waiting on a load to leave and absolutely needed my headset. Joshua simply said ok and just like that he had it paired!! Joshua saved the day!!!!”