Cell Phone Stores in Austell, GA

11 locations found near Austell
View Map

“5star.Wanted to upgrade my phone, and these guys made it simple. They gave me a good understanding of the options available, even though I didn’t buy a phone, I just got the one that I had repaired, the service was really good too.”

4.8 Superb159 Reviews

“Listen up everyone! If your looking for Eddie-he’ll be at “big Al’s furniture at1355 east-west connector,Austell gaWhat a surprise- me and my wife bought furniture from him- and he took really good care of us, just like the metro store here on riverside. the delivery guys set up my furniture ,made sure all the furniture was put together and even took away the cardboard and trash!Tell him you know him from the Metro store-he’ll take really good care of you!!!!!”

4.6 Superb74 Reviews

“A few days ago I stop by this location to ask some question about my verizon wireless perks and get some product knowledge. I have the pleasure to work with Chris. He was the ideal man to work with said visit. He was fun to work with. He also took the time in informing me of some new accessories that I ended up purchasing solely based on Chris knowledge and experience with said accessories. All in all the process of setting up my perks, purchasing some new accessories and answer a few question that I had took only about 25 minutes.This location is well staff to handle the masses unfriendly it is hard to get in the plaza the store is hopefully end up find a newer location that is easy to get in and out of. Thank you reading my review and hopefully it helps you at all. Positive not I would suggest to the owner/CEO to take some time and speak with Chris and in order in getting a different perspective, and for the love God invest in him and other people like Chris develop and groom the for leadership roles. Post-covid we need to get back to excellent customer service to crave market shares.”

4.2 Good45 Reviews

“Aj really helped me out today. He took his time and went out his way to make sure I was satisfied with getting a new phone today. He had excellent customer service and a great sense of humor. We talked and laughed the whole time. I was definitely satisfied and happy when I left the store today thanks to Aj.”

4.5 Superb11 Reviews

“Best customer service ever! Never had a problem with this location, been using it for a while. Jenna and Toni walked my family through a complicated, multi phone transfer with no problems. Took about 2 hours too, they had no problem investing the time in us. We will continue to use this location.”

4 Good43 Reviews

“Let me start with when I first walked in there was 6 people online before me!! With that being said this was the most positive uplifting in store phone experience I’ve EVER had!!! They handled each customer with the most respect and swiftly!The energy in the store was very strong and lovely!!! Every associate was amazing but Rachel was the one who sold me on T Mobile. Product knowledge, insight, communication, and the ability to GET IT DONE!! 10/10 I love this place. They got me out of AT&T worthless plan and I love it here! If you ever have anything you want done GO TO EAST WEST CONNECTOR! ??????”

3.7 Good22 Reviews

“Great customer service!! The ladies are so welcoming. I came to do an upgrade on my phone and they were really helpful on picking out a phone and showing me how the phone works and offered to transfer my information into my new phone, great customer service I’ll definitely be back again!”

3.5 Good8 Reviews

“Pretty good experience. The customer service is pretty good. The only person I noticed needs to be removed from customer service is a person who was in the electronics. He was on the phone and got angry because someone asked him if Target sold Iphones more than once. All around good experience so far.”

3 Average3 Reviews

“Store# 1586 in Austell, GA. is the most cleanest and organized store that I have seen in Georgia. The Walmart in Douglasville, Hiram, and Lithia Springs aisles and shelves are not organized, clothes items along with other items are on the floor in several areas. When you enter the store you witness carts with boxes filled to the fullest in various areas throughout the store, there are rarely a cashier to check you out and the lines are very long and lengthy with customers. In fascination and curiosity, I walked through the Austell store twice looking for a small box to put items in and could not find one but during second walk-through there was a vendor stocking the candy aisle on the grocery side and I was able to grab two boxes off of his cart. I was so amazed and compelled to share the wonderful experience with the Store Manager, Tyrell Crumpler, who was humble and kind to include a lovely smile during our short chat.”

2.6 Average12 Reviews

“Went in today to transfer my daughter’s phone from android to an old IPhone. Tiffany was so sweet, efficient and helpful ( i hope i remember her name correctly the girl with the pretty pink in her hair) great customer service!”

2.3 Poor12 Reviews

You May Also Like