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“This is one of the most helpful T-Mobile stores in the area, Friendly staff & Andy One of The Managers at this location was so kind and patient. Excellent Service!”
“Lilian was very helpful and is a very good sales person.She is A very charming personality.She got me a very good phone case and sheild.And she made my day so much better.Everybody should have a person like this in there phone place of business. SHE IS A BOOST TO BOOST a Moble.”
“Working with Noel today was a pleasure I've never worked with someone so patient so knowledgeable and so calm I've been stressing associates out for the past couple of days with this phone transfer issue but Noel was able to figure it out”
“Daniel and Sergio are the Best ??. My phone pad and contacts weren't there in my phone. I went there this afternoon and they both were very helpful and professional ???? they know what they are doing. I purchased my phone from this location as well. They are Awesome!!!?? the whole team is Awesome there. Thank you so much for fixing the problem??? and Exceptional customer Service!”
“I had a wonderful experience at this Verizon store! First of all, Malik assisted me with getting a new phone, and it literally took less than 20 minutes. It is important to note the less than 20 minutes part because I had no service on my current phone at the time. So as a result, I had to go back-and-forth with my mom who is on the account and Malik made it such a smooth and reassuring process. He also helped me to get a really good deal on protection and a charger for my phone !!! I just really appreciated the people who work at this Verizon store they are all so kind, quick, and down for a laugh !”
“Lilly is the best at customer service and helping with a service/connectivity issues. Gustavo and the other staffers I've interacted here are always nice as well. But Lilly is the real reason I've been coming here for my phones, etc. for the past 8+ years.”
“Wyetta was/is a ROCKSTAR!
I want to commend Wyetta for her outstanding service. I had been struggling to transfer my line to my new phone since the end of May, and after multiple unsuccessful attempts with other branches and their customer service, Wyetta was the ONY one who could resolve the issue. Her professionalism and dedication to customer satisfaction were evident throughout the whole process. She went above and beyond to ensure that my problem was finally solved. Or that I could at least have a working phone before leaving the store.
Thank you so much Wyetta for your exceptional help. You were so understanding!
:)”
“Excellent service, they helped me with everything and provided me with solutions. The staff is very friendly, the one who helped me was Alvaro, he was very attentive and kind.”
“This store is fantastic. AJ, Isabella, Rodrigo, Raven and Makeda did a great job setting us up with our new phones. AJ and Isabella even stayed in 15 mins after closing time to finish the transaction. This is what sets a business apart. It’s how they serve the customer. Thank you!!!”
“My experience with sales associate Khazaria was extremely pleasant. She was very friendly and professional. The transaction from start to finish was smooth with no issues. She is definitely an asset to the store and for that, thank you kindly for your service.”
“Got a chance to work with the manager Fran and it was a pleasure to say the least. Every question of mine was answered, I was very happy with her service and knowledge!”
“Thankss for Bill @ T Mobile for his expertise in helping me although I had a BAD experience @ T Mobile @ State Bridge store. Elijah was a good source too. Therefore any future questions & concerns … Bill is my Go To Guy ?.”
“Let me tell you Ken & Corrine are the real deal dream team! From the time I entered til the time I left, they treated me with great hospitality, professionalism, and were very time efficient. I was having some troubles regarding my phone/account, and they handled them swiftly and easily! If you’re ever near the PTC T-Mobile location please give them a shout:)”
“Customer service was excellent!!! Everything was explained through the setup process & they do ask for your consent before adding extra services. Highly recommend others to visit this particular store location”
“Just left this location after trying 4 months to get my son’s phone on the federal discount program. I had been to other locations and was told to call customer service then called customer service and was told to go into a store. So finally I tried again and Jay took care of it he for one knew what I was talking about and applied for the program for me . I left feeling thankful because as a single mom of a teenage boy times are tuff but this makes it a little easier on my pockets and comfortable knowing my son and I can communicate without money being a barrier. Thank you Jay! I appreciate you.”
“The staff here are always professional and great customer service . Jay is Amazing and Joey is also great.Great management. I will always come here for my T-Mobile services.”
“Shawn had PHENOMENAL customer service today. I got here around and was in and out with exactly what I needed in a jiffy, and I would definitely stop by again. Come here for your phone needs!”
“I recommend this store, the customer service from the ladies who are in the display case is excellent, they are very friendly and very concise in delivering the information.”
“Great customer services by Justin highly knowledgeable
He assisted me all the way from my transfer from att back to mobile and help me get special offers to get my new phone”
“Sierra and Astrid were amazing! They were patient and kind. They left us feeling at ease and satisfied. We left Verizon because of their unsatisfactory. We joined T-Mobile because of these two young ladies and their exceptional work.”
“Lauryn (sp) was absolutely awesome and helped my college freshman daughter get her phone set up and had us back on track in under 15 minutes tonight! She's a total superhero, and we had a 5star experience at this store because of her professionalism, humor, and kindness!”
“We loved working with Anica to get switched over from Metro to Xfinity! It’s crazy to think about how much money we saved by combining our internet with phone service (less money than a 2 person line with Metro). Anica was so patient and helpful: her gentle nature and kindness made our visit fly by. She was so informative and saved us so much money by telling us about all of the special promotions and deals. We are so happy!”
“Great customer service. I've gone in twice while trying to determine the best time for me to upgrade my phone. Both associates that helped me took the time to break down the math and help me make the best choice for my new upgraded phone. Left as a very happy customer with ideal new phone for me!”
“My T-Mobile expert Fidel from store no 5843 set up my new moto G 5G phone. He is truly an expert. He is knowledgeable, patient and professional. It was such a pleasure to have him help me. I will always come back if I need additional help in the future.
Kudos to Fidel ?”
“Shay is the absolute best! She is helpful, quick and knows what she is doing. Her ability to troubleshoot my unique issues made for a smooth and easy process. Thanks Shay!”
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“I have bren a customer with T-Mobile for over 20 years ( when it was voice stream). Always receive excellent service. Plus a great friendly & knowledgeable staff. Love T- Mobile”