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March 2024 by Brittany Jordan
We walked into the store and no one greeted us. We waited about 4 mins to be recognized and even then no greeting. Just “how can I help you”. I responded with a “hello”. And the rep looked me dead in my face and said nothing!!! Just rude. His name on the ticket was Gabe. We placed our order and sat down. After placing our order the other rep (Trey) - I think he was new- was left to fend for himself. Gabe didn’t try to assist or anything. Maybe he was ready to go. But a lady with short blonde hair came to assist Trey. She was so kind and patient. I value that. I could hear her telling him how to make the bowls and look out for the customizations add on. Her character is that of a leader. The bowls were made to perfection but the customer service was awful. Do better Gabe! Do better!
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February 2024 by True Free Power
dude with the afro was super
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January 2024 by Tracy Jones
I ordered a 20z smoothie and I was charged for a 32oz when I questioned it, they could credit or change it. The quality of the smoothie by the new staff is declining. The smoothie was watery no texture. Customer service less than cordial.
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September 2023 by Sandy
Got here at 8:50 pm to order a smoothie because I tried to order online at 8:15 and it wouldn't take my order. The door says they close at 9 pm. Online says they close at 9 pm. Clearly, the employee doesn't know how to tell time because they had already shut down the store and wouldn't let me place an order.
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August 2023 by Fanny Sims
For some reason this location is never consistent. It either soupy or no toppings or or the blend was not good. Today I received my smoothie bowl with barely no smoothie. Lol like how does that work. Just full of toppings to make it look full. I literally get one of these like everyday. And for the employee to just simply throw it together and not address my concerns really left me disappointed. I spend over 50 dollars a week. I live in Athens and that location by far has had the best all around experience. Maybe they need new employees.
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June 2023 by Penny N.
My total was 6.88 and they said they were only taking exact change I'm curious why I couldn't get back $3.12 that's all the change I needed.
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June 2023 by solumtochukwu //
Lisa and Bailey at Smoothie King deserve a round of applause for their outstanding customer service. These smoothie superheroes greeted me with smiles and made me feel like a VIP. Their blending skills created magical elixirs that left me in awe. Their witty banter and infectious laughter made the experience even more enjoyable. Cheers to Lisa and Bailey, the smoothie queens of the universe!
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May 2023 by vale maldonado
i really loved my drink and the barista making it, an asian girl with red hair, was so nice and had great customer service! definitely recommend this location and love the employees
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May 2023 by My Ngo
great service! delicious drinks and no wait. would come again.
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May 2023 by valentina maldonado
i really loved my drink and the barista making it, an asian girl with red hair, was so nice and had great customer service! definitely recommend this location and love the employees
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April 2023 by Sydonia Blake
I love their Caribbean way smoothie, however their service takes too long. Today I came by and there was only one car in the drive thru, but the guy said it would be 10 minutes before he could take my order. For a smoothie I see that as unacceptable especially with a planet smoothie across the road.
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April 2023 by Cheryl Harris
I was in the store last night o. MONDAY the 10th of April around 8pm and there was 1 employee working. The young lady was amazing, she got us in and out as soon as she could with a friendly and professional attitude. Kudos to the young lady and my Banana berry twist smoothie was amazing! Great!job.
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April 2023 by Alexis Gaylord
Great service and smoothies. Cassandra is always so pleasant.
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March 2023 by Levi Hardin
You guys are crazy for giving them anything lower than 5 stars. I come here all the time. I always get great service with a smile, my order comes exactly as I requested and it comes quickly. And my experience with the customer service isn’t because I’m good looking or anything either. I’m short and bald. If anyone is having a bad experience when it comes to customer service here, it’s likely because you came in with an attitude.If you want a good smoothie, this is a great location to try out Smoothie King
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January 2023 by Mary W.
Only one worker. Was there for an hour to get four drinks. Third in line. The three people in back of me ended up leaving.
