American Eagle Outfitters in Kennesaw, GA is a brand known for its expertly crafted, high-quality jeans. The store offers clothes that fit customers' lives, made to be personalized. The staff is praised for their excellent customer service, with one associate, Jade, going out of her way to assist a customer with an exchange. The store is clean, well-organized, and carries a range of sizes to fit everyone. Customers appreciate the helpful staff, who are described as "wonderful" and "super sweet." However, some customers have expressed disappointment with the limited inventory and lack of certain popular jeans. Overall, the American Eagle Outfitters store in Kennesaw is a popular destination for quality clothing and attentive customer service.
Shout out to Jade for helping me today with my exchanges. She even went out of her way to find and show me where the items I had ordered online were located. It made the exchange fast and easy. This store is clean and well organized. Will definitely be visiting again!
August 2024
Great customer service! Was super helpful with letting me try on pants. Even though I returned the pants, everyone there was wonderful and were super helpful.
June 2024
I actually enjoyed shopping at American Eagle yesterday. I am a bit curvy and could be considered on the low end of BBW. I was pleasantly surprised that these guys carried stuff in my size that was super cute! I will definitely be shopping here more often