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March 2024
Who loses 2 packages that they "tried" to deliver but never even stopped by my house
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February 2024
This facility has lost my package for the past 4 days. I have reached out to them many times and also via live chat. UPS associates were supposed to call me, but never have. This type of customer service is just bad... My drivers are great, but the processing facility is no good.
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October 2023
Not helpful. No common sense. UPS is the only delivery service I have trouble with. Consistently they get stuck in my driveway and just drop the package on the steps bypassing the marked delivery box. Why is it FedEx, USPS and Walmart doesn't have the same problem?