Rooms To Go Express - Gainesville receives positive reviews for its helpful and professional staff. Customers praise the store's salespeople, including the store manager, Michelle, Tonia, Betsy, and Lakeata, for their knowledge, patience, and personable approach. Betsy, in particular, is highlighted for going out of her way to ensure customers find the perfect living room furniture, with the manager Lakeata also praised for being accommodating and allowing customers to browse comfortably. Tiffany, the delivery driver, is commended for her observant nature and attention to detail, which helped ensure furniture was delivered correctly. Overall, customers are very satisfied with their experience, noting that staff members are friendly, helpful, and dedicated to making sure they get the right furniture for their homes. Many mention they would return in the future when in need of furniture or home items, indicating high satisfaction with both the service and the store's offerings.
Very pleased with our purchase. From walking try in the DoorOur salesperson whom is the store manager was very helpful and very knowledgeable about ourSofaIn the future when in need reclinerAnytime in the future when in need of anything for our home .I’ll be going to Rooms to go?
December 2023
Michelle was our salesperson and she was awesome and very professional. She gave us all of the details about the items we were looking at and helped us make informed decisions.
December 2023
Tonia was the best! She helped me and my wife find the perfect new living room suite and was so personable & wonderful to work with! Would recommended her to anyone!
