O'Reilly Auto Parts in Gainesville is known for its exceptional customer service. Staff members, like Lori and Anthony, go above and beyond to assist customers, even helping to locate parts not in stock. Many customers appreciate the quick and attentive service when they walk in. While some reviews mention high prices and occasional issues with parts, the store consistently aims to rectify any problems. Overall, it is a reliable choice for auto parts, with a loyal customer base that values the support provided by the team over the years.
Unlike another auto parts place, they had the manual out to look up parts.
June 2024
I called today looking for exhaust gaskets for my vehicle that they did not have nor could they get. Lori went above and beyond to point me in the right direction to find what I was looking for. Unbelievable service. This lady was awesome.
June 2024
My go to place for parts for my non profit business Donut Auto. High prices though and the parts sometimes are bad or used out of the box. They always take care of me.
