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March 2024 by Kim Nguyen
Waited 30 mins in drive through with no response! Horrible service. They should just close down drive thru
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September 2023 by Pecan Kennedy
There was only one person working and they had someone in their office, so was busy helping another customer. No complaints there. But I stood around for 5-10 min and no one was else ever came out.
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December 2022 by Robert
I went to the branch on Buford Hwy. Cumming, GA. to cash a $30.00 check. I was called into an office not the teller window. Gave the lady my two ID's. She proceeded to spend at least 10 minutes verifying info. of my ID's. I felt like I was under investigation. The check was a PNC check, but I had no account there. She told me the fee was 2% for non-account holders, but because the check was only for $30.00 she was going to charge me 14 %. Thats an unusual policy if you do not like how much 2% is just charge whatever percentage you want.
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May 2022 by Suzanne Russell
I walk in there’s only two people in the branch and they’re shopping online. My husband ordered pounds from our joint account and they won’t let me pick up the pounds because I’m not the one that signed for them even though it’s joint account. Moronic rules. Synovus is so much better.
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May 2022 by Kimberly B.
PNC bank will destroy you and not think twice about it. 1. I've been a loyal customer for over TWENTY years. 2. PNC closed my account with NO explanation & NO notice. 3. I woke up one morning with a zero balance in my account. I called & was told that my accounts have been closed because PNC can choose not to do business with me and they do not have to tell me why. 4. I went to the branch and was unable to get any answers- only that a cashiers check of my money was sent to me & was already in the mail. Meanwhile, I didn't get the checks for eight days. That's a lifetime when you're cut off with no warning!! 5. I called corporate and the president and an executive member and literally, they could care less. No explanation given by anyone. My husband and I were floored. 6. I've got two homes and PNC bank left me in a true nightmare! I've never bounced a check in my life and all my checks bounced all over the place, I had no access to any of my on- line bill pay with my account numbers and phone numbers, direct deposit had to be stopped.... It's endless. Final thoughts- if they can do this to me after being with them for 20 years and I have fantastic credit with a score in the 800's.... Imagine what this bank would do to someone else. My advice? There's far too many choices to take a chance like this. STAY FAR away from PNC bank!!!!
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July 2021 by Merlin Lives
Branch Manager is rude and condescending I will be closing my accounts.
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July 2017 by yesica Leon
To be fair I have not been inside the location. However be aware that the hoirs listed on here are not up to date. This branch is closed on Saturdays. I had an urgent matter to handle there, went out of my way to rhis location only to get there and find that its closed. The 3 stars is based on thm not keeping up with public schedule info.
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April 2013 by Chelsea Gibson
I worked with a mortgage officer from here named Wendell Charles. It was the worst experience of my life. I put my original offer in on the home in the first week of December. I did not close until March. Nothing was as he said it would be. My interest rate was higher then he originally told me. We had to redo my loan more then once. He was horrible at communication. He was unprofessional and rude. I even spoke with his supervisor, but he did NOTHING to help the situation. The only good person I worked with was the processor. I am so disappointed in my entire experience with PNC. I cannot wait to refinance with another company! I will never work with PNC again.
