Absolutely horrible service and extremely rude. Avoid this branch as much as possible
November 2023
Worse banking experience! Rude and unprofessional. Two times we have been in two hours before closing and have been told they don’t have enough time to open a checking account for us. You can change the name of a bank but it doesn’t make it a better bank (Sun Trust).
November 2023
Love Katrina and some of the cashiers, but everything there is difficult and unfriendly. I have always had a problem sending wires. This time, the systems were slow. But they were at the counter too. All in all it took me almost 30 minutes to move money due to waiting on systems.
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.