10AM - 8PM
2922 Watson Blvd Suite 210, Centerville“This place is"AWESOME"!! the service? Impeccable! Very professional, helpful,knowledgeable and courteous! I usually pride myself on getting the sales professional's name but alas upon this trip I inadvertently forgot. Just so you'll have an idea, we( my wife and I) arrived at the around 6:50-7:00pm, Thursday, January 4th,2024; so whom ever he was that was scheduled during that time is most certainly a stellar employee!Thank you so much for your patience in assisting us with literally all of our Cricket Wireless cellular needs!”
“They’re so great here. The guy who was helping me fix my phone tried everything in his power to help me get it working and when he figured out that it wasn’t going to work because another company messed my phone all the way up he just refunded me my money and told me that he could try another part but I told him it’s okay I’ll just get a new phone thank you for everything”
10AM - 8PM
2902 Watson Blvd, Centerville“I just have to give a shout out to the level of CS I have received over the last month or so from the Verizon staff. It is so rare these days to get excellent CS from every individual you tall to at one company, but that is exactly what I have gotten when I call or visit one of their stores or call their CS line. The majority of my contact with them has been calling the CS line. Idk what it is with me and phones, but I have gotten some duds over the last 8 months, and this is NO fault of Verizon! It just is what it is these days. I wish I had written down the names of everyone I have spoken with, but I didn't. I also wish I could remember the number of times I have had to call or visit a store, I think 10-15 times, over the last 2 wks. The ONLY negative I have about my experiences are the unexpected disconnections when placed on hold. Most have called me back, but a few have not. I also need to include the staff from Asurion, the company that handles Verizons phone insurance and warranty. They are just as wonderful. Everyone has gone out of their way and used every brain cell they have to help troubleshoot my phones. Yes, phoneS! I have a backup phone because of the issues I have had. Oh, the other negative to this situation is having to convey my issues each time I get disconnected. It is a bit confusing to explain. I had 14 VM from a few employees who did try to call me back. Idk why, but their calls went straight to my VM. I have received replacement phones, one of which had to be replaced again. I just got it. So, back on the phone, I go to get this one connected to my number. But, I expect nothing but the kindness, patience, knowledge, and understanding I have already received. I hope their bosses read this post and give each employee I have spoken with a day off (haha), or at least a BIG pat on the back. THANK YOU to each of you who have gone out of your way to help me!!!! Verizon, keep up the good work, hiring such wonderful people. It has truly been a nightmare for me, but my pain has been less with their help! I'm not going to mention the type of phones I have, because overall, they are good phones. I'm just having bad luck right now. No, the phones have not been damaged by me. These are manfacturing or software issues. It's time to end this because it's back on the phone, I hope one last time, for me.”
“This afternoon the charger port on my iphone quit working. I took it to Phone Hub, Centerville, and they had it repaired in less than one hour, and for a very good price. (This sure beats leaving the phone somewhere for a week plus paying a fortune!) The staff is very friendly and helpful.I see they also do ipads and laptops and such, so they will be our first choice for repair work, from now on.”