Von Maur offers a pleasant shopping experience with friendly and professional staff. Customers appreciate the helpful associates who assist with finding items, offer assistance, and handle exchanges smoothly. The store features a welcoming atmosphere, often enhanced by live music, creating a classy and enjoyable environment. Although there are times when staffing is low, the employees who are available are very friendly and helpful. Many customers love browsing the store, noting the kindness of the staff and the inviting ambiance. Overall, Von Maur is highly praised for its excellent service, welcoming atmosphere, and the positive experiences it provides to shoppers.
One of our favorite stores anywhere! Old fashioned service, class all the way!
February 2024
It’s been a looooooong time that an associate actually approached me as a customer to let me know they’re available to help me and showed me where they check me out when I’m ready. Thank you Mary for being so kind and introducing yourself to me.
January 2024
My wife loves this place. The customer service and free gift wrapping sets them apart from the competition.
