Kroger is a one-stop shop for thousands of quality food and household products. Many customers have shopped there for years, praising its great selection, knowledgeable and nice staff, and services like online pickup. However, recent reviews note some problems. These include messy and disorganized shelves, issues with gas pumps, and a frequent lack of checkout clerks, leaving only long self-checkout lines. Some find the self-checkout machines annoying with repeated instructions. Despite these issues, many continue to shop there regularly for its savings and variety.