Lowe's ProServices is a popular home improvement store known for offering low prices on a wide range of hardware, building materials, and home décor items. Customers find everything from paint, patio furniture, and outdoor equipment to tools, flooring, appliances, and gardening supplies. The store caters to both DIY enthusiasts and professionals, providing a one-stop shop for all building and remodeling needs. Shopping can be done online or at local stores, such as the convenient Atlanta, GA location, which is praised for its easy parking and straightforward layout. Customer service experiences vary but generally include friendly and helpful staff. Some staff members, like a seasoned customer service representative, are recognized for their extensive knowledge and welcoming attitude. Assistance from employees like Jake in the windows and doors section is appreciated, especially when help is needed to locate and load large items. Customers also value quick, friendly service during order pickups, with staff members like Natalie providing efficient assistance. However, some reviews mention challenges with customer service, particularly with issues related to expensive purchases like refrigerators, which can involve lengthy and stressful interactions. Despite these occasional frustrations, many customers enjoy shopping at Lowe's for its ease of finding products, well-marked aisles, and helpful staff. The store’s bright atmosphere, especially during holiday seasons, and membership programs like MyLowes enhance the shopping experience, making Lowe’s ProServices a trusted destination for home improvement needs.
Great place seems as if prices are rising but still has affordability. Clean, fresh, always helpful associates and shelves always have what you need and even things that you didn’t think you needed.
September 2025
I needed to purchase 44 wall panels and I asked Jake, who was in windows and doors, and he was glad to locate and help get all the panels down. Used his POSale in back of store. Helped me push my two carts to the truck and helped load The Truck❕ Thanks for getting me in and out of the store quickly, Jake… PDP 👍🏻
September 2025
This could be a great store if they have more employees. They will find somebody to help you load your car though.
