Lowe's really needs to improve their returns/pick up process. There are usually 4+ employees behind the counter or on floor close by with maybe one employee taking returns and the others talking to each other about whateinstead of helping with the line of customers.
August 2023
Absolute worst experience with Lowe's. Bought a $1K washer. Deliverer didn't install it even though I paid for installation. Simply took the old washer and left the new washer sitting there. I'll never go to Lowe's for anything again.
July 2023
Warning they don't cut wood under 1 foot, told us to go to home depot LOL... interesting to get referred to a competitor but ok!