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November 2023 by Ron Esce
Purchased a 25d seamer from a local brewery. Had a few adjusting issues, contacted Dixie and they set up a video call with their tech guy. All problems solved, seamer is a work horse. Great customer service. About to purchase another one.
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November 2023 by Eric Rupert
Great product made by a great company backed by excellent customer service. Our 25D seamers have been going strong since day one over 5 years ago.
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October 2023 by calvet calvet
Tried calling about a customer service related issue. Some dude answered the phone extremely rude. Wouldn't give me his name as I asked just trying to be friendly as anyone does in a normal conversation. could have looked past this if the conversation was more than just "sorry cant help you *click*" Hire better staff!
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March 2023 by Daniel Gulyas
Great Family owned business. Established 1895. Great products used by many brewers.
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February 2023 by Jana Kincl
The Stapletons are the most approachable, knowledgeable and helpful folks! Happy to have them around to help me out when I most need it!
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October 2022 by James Herrholz
Excellent product and unmatched customer service. Highly recommend for can seamers.
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October 2022 by Six Mile
My company recently contacted Dixie Canner Company to inquire about a new direct drive dixie double seamer. The entire team at Dixie Canner was extremely helpful especially Carol Breeden who helped me through the entire purchase process. Our seamer arrived on time and works awesome. We are so impressed that we are sending our original unit to Dixie Canner for a rebuild. A lot of companies could use Dixie Canner as an example of how to treat their customers!
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October 2022 by Wes Gauthier
Quality machines, very reliable, customer service is great. Chris was able to talk us through to help us out for an easy fix. Highly recommend!
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October 2021 by matt williams
Dixie Canner makes quality products at an affordable price and has always provided us with excellent customer service when dealing with any issues or restocks on our Crowler cans. I would highly recommend them!
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October 2021 by Brandon Turnage
These guys are awesome. Happy to take my calls from New Zealand and assist us even though our machine is many years old. Amazing bunch and our seamer just keeps going and going. Can’t recommend enough.Director, Kombucha BrosNelson, New Zealand
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October 2021 by Jeff Willis
We have done business with Dixie Canner for many years. We have two canneries in our county that we maintain, we have always reached out to Dixie Canner for replacement parts to keep our seamers (25-D) and retorts running.
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October 2021 by Luke .Taylor
Dixie is a fantastic company to work with, always helpful and our Crowler machine has held up to 6 years of continuous use and never skipped a beat!
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October 2021 by Greg Hayden
Quick to answer phone calls and quick to turnaround assistance when needed. During difficult times (pandemic) and better times their service has been phenomenal. I would recommend them time and time again.
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October 2021 by Chris Pankiewicz
Great communication and quick turn around on receiving our order! Will be using Dixie for all orders going forward as well!
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October 2021 by dan vennard
High quality can seamer, and top notch customer service and support. 13/10, would buy again.
