Pottery Barn is a renowned retailer known for its expertly crafted home furnishings and decor, with a rich history dating back to 1949 in Chelsea, New York. The store features a beautiful selection of furniture, bedding, and accessories designed to create comfortable and stylish homes. Customers appreciate the lovely displays, which include handmade items proudly marked "Made in India." The store is described as a beautiful place that inspires visitors to enhance their own homes, though many find the items to be on the expensive side. Customer service at Pottery Barn is highlighted as exceptional, with staff members being patient, personable, and incredibly helpful. Shoppers have shared positive experiences, noting specific employees who went above and beyond to assist in finding the perfect items for their homes. Overall, Pottery Barn is considered a must-visit destination for anyone looking to create a beautiful living space.
Suzanne was so helpful with assisting us with our registry discount code to complete our Cambria dinner plate set!
July 2025
What's not to love about the product selections from PB?!
April 2025
I needed to replace several lamp shades that the movers destroyed. The sales staff was very helpful. Two of the 3 I purchased were in stock. The third lamp shade I ordered with the assistance of the staff. The shade arrived within a week.
