Do not order anything online they will just keep delaying your delivery date and hold your money hostage. Terrible company.
December 2022
Worst customer service I've ever experienced! The manager of the Avalon location is rude and has an attitude problem. Whenever I call she's not very helpful in giving order status on my furniture. Also it takes way too long for items to be delivered. Stay away and order furniture elsewhere for same quality that will cost... read full comment
December 2022
Please do not order anything from West Elm. Horrible company. Ordered a bed in Jun 26 2022 paid for it, they did not delivered as of today, Dec 15 2022. Very disrespectful, they told me I can not pay cash for my item have to buy gift cards. Then I handled the cash and give me the gift card and paid with that. I think it's... read full comment