Macy's is a huge, well-organized department store with a very wide variety of items. It offers a first class selection of top fashion brands, clothing, shoes, housewares, gifts, cosmetics, and furniture. Some locations also include a Toys R Us and a cafe. Some items are on the pricey side, but there are also a lot of good clearance items. The people at Macy's are consistently noted as being really super helpful, polite, and nice. Employees provide wonderful customer service, often going above and beyond, even under tremendous holiday pressure. Staff are knowledgeable, will look up items, and are dedicated to giving stunning service with attention and care, which leads customers to highly recommend the store and state they will be back.
I had a great experience working with a personal shopper. I was able to express my needs and she kept me on track, true to my needs, not just every pretty thing I saw. I will definitely use them again.
February 2025
Very nice upscale department store. They seemed to have a lot of sales help today.
February 2025
Not much collection left..its in the making of Ross